Freelancer profile translated to English.

Description

I specialize in supporting entrepreneurs, particularly with formalities related to sole proprietorships. With experience at INPI, I have a perfect command of administrative procedures and online processes.

I assist my clients in creating, modifying, and managing their business by securing each step. Thanks to my in-depth knowledge of the tools and functioning of the single point of contact, I quickly identify common errors and frequent blockages to avoid them and ensure smooth processing of files.

My goal is to save entrepreneurs time, simplify their procedures, and allow them to focus entirely on developing their business.

Industry field of expertise

Languages

French
Native or bilingual
Turkish
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Teletech
Call Center Agent
CONSULTING AND AUDITS
April 2025 - Today (1 year and 1 month)
I work as a call center agent for a government website, helping declarants who have trouble navigating the site, reporting site errors/bugs, and assisting with the creation, cessation, or modification of sole proprietorships.
Active Listening Problem Solving Communication
Ceacom
Call Center Agent
CONSULTING AND AUDITS
August 2024 - December 2024 (4 months)
Le Havre, France
I worked as a call center agent for EDF's customer service, handling subscription modifications, power changes, and offering special deals.