Freelancer profile translated to English.
Back to original languageAbout Adel
Product Owner with 10 years of experience on complex, data-driven, and high-criticality digital products, I work across the entire product lifecycle: functional scoping, discovery, delivery/run piloting, and continuous improvement. With a technical background, I bridge business needs, technical constraints, and value creation.
I have managed data and generative AI products (conversational assistants, AI agents) in cloud and multi-team environments, with significant exposure to complex backlogs, product KPIs, cross-functional coordination, and agile transformation. Accustomed to demanding contexts (production, incidents, scalability), I pay close attention to the quality, robustness, and business impact of delivered solutions.
Comfortable in multidisciplinary teams (tech, data, AI, UX, business), I am recognized for my ability to structure, prioritize, and unite, while simplifying complex technical subjects. Curious and results-oriented, I integrate quickly to secure delivery and sustainably advance products.
Available to discuss your product, data, or AI challenges.
English
Fluent
French
Native or bilingual
Spanish
Conversational
Arabic
Conversational
Can work on-site
Lille (up to 50km), Paris (up to 50km), Nice (up to 50km)
Experience
- Crédit Agricole Personal Finance & MobilityProduct Owner - Data & Generative AIBANKING AND INSURANCEOctober 2025 - Today (8 months)Roubaix, FranceResponsible for gathering the needs of the various business departments of Crédit Agricole PFM and implementing products based on generative artificial intelligence to improve their daily work.
- OVHcloudProduct Owner - Customer ManagementDIGITAL AND ITJune 2021 - September 2024 (3 years and 2 months)Roubaix, FranceDuring this assignment, I led strategic initiatives to improve customer experience and strengthen fraud prevention measures at OVHcloud. I defined a product vision aligned with company objectives, gathering and prioritizing business and customer needs. My role included backlog management, writing clear user stories, and facilitating agile ceremonies to ensure effective collaboration with technical, design, and compliance teams. I also worked on analyzing customer journeys to optimize their fluidity while strengthening security and compliance. Finally, I ensured that the delivered solutions brought measurable added value to customers and the company.
- WorldlineProject ManagerDIGITAL AND ITSeptember 2017 - April 2021 (3 years and 8 months)Seclin, FranceManaged projects for various clients (Retail, Industry) for redesigns or compliance with new European regulations (GDPR, TPD2, etc.)
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Education
- Master's Degree - Free Software EngineeringUniversity of the Opal Coast - Calais2017
- Bachelor's Degree - Computer Science & NetworksESAIP Angers2016
Certifications
- Voltaire 777/1000Voltaire Certificate2017
- TOEIC 945/990ETS Global2017