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Description

I have 10 years of experience in the communication and digital sector, including 8 years as a freelancer.

I have a very atypical professional background with various experiences in different companies.

This allows me to be very autonomous, versatile, and responsible in my work.

Do not hesitate to contact me for any questions regarding my background.

Languages

English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 15km), Montreuil (up to 15km)

Alec Mve
Web and CRM Project Manager
CIVIC AND SOCIAL ORGANIZATIONS
September 2021 - Today (4 years and 9 months)
Montreuil, France
1 - Project manager for the Pass Réno Habitat website

■ Ensure functional administration of the site and lead steering committees

■ Define and plan deliverables, communicate with users

■ Determine best practices, gather and analyze team needs

■ Keep documentation up to date and manage workflows

■ Handle technical issues - requested by my colleagues

■ Liaise with the developer and the host on various technical issues of the site

■ Assist in development in project management and future needs

■ Make strategic recommendations and be proactive

■ Assist in the website launch

■ Find a new provider to replace the developer

■ Ensure budget monitoring (quotes / invoices)

2 - Salesforce CRM Administrator

Administrator:

■ Modify the Salesforce interface / settings

■ Integrate our mobile phones

■ Implement APIs

■ Add our calendars and events

■ Manage/create users and access levels

■ Control data quality

■ Create reports and dashboards

■ Assist (Level 1 Support), Advise and train users

■ Diagnose and correct malfunctions described by users

■ Ensure preventive maintenance

■ Carry out developments and updates

■ Monitor incidents and Salesforce TMA (Preferred contact with Salesforce providers)

Project Management:

■ Gather requirements

■ Estimate and plan

■ Testing and acceptance

■ Monitor deployment

■ Train end-users

■ Write functional documentation

■ Manage Salesforce licenses and budget

Training and knowledge transfer

■ Train colleagues or partners on new features and developments.

■ Write user guides

3 - GDPR Referent

■ Ensure GDPR compliance

■ Monitor daily all ecosystems that are or are not subject to GDPR

■ Define a processing register
Salesforce CRM website TYPO3 Project Management GDPR Compliance Writing Specifications Deliverables
Wellpack
Web Project Manager - Marketing Manager
DIGITAL AND IT
April 2021 - July 2021 (3 months)
Malakoff, France
■ Support and advise clients throughout their projects

■ Supervise the production team to successfully carry out SMS campaigns

■ Manage and monitor all marketing team projects

■ Assist management in strategic thinking on process and tool improvement
Project Management SMS Graphic Design Landing Page Consulting Digital Communication
Ipedis
Product Owner in Digital Accessibility
CONSULTING AND AUDITS
June 2020 - October 2020 (4 months)
Paris, France
■ Audit websites and mobile applications against RGAA 4.0 and WCAG 2.1 standards

■ Present audit results to clients

■ Train client developers

■ Manage schedules

■ Write user stories and perform site testing for Dio
Consulting HTML5 CSS3 Accessibility RGAA Audit Microsoft Excel