About A-Camille
English
Fluent
French
Native or bilingual
Experience
- Alec MveWeb and CRM Project ManagerCIVIC AND SOCIAL ORGANIZATIONSSeptember 2021 - Today (4 years and 9 months)Montreuil, France1 - Project manager for the Pass Réno Habitat website■ Ensure functional administration of the site and lead steering committees■ Define and plan deliverables, communicate with users■ Determine best practices, gather and analyze team needs■ Keep documentation up to date and manage workflows■ Handle technical issues - requested by my colleagues■ Liaise with the developer and the host on various technical issues of the site■ Assist in development in project management and future needs■ Make strategic recommendations and be proactive■ Assist in the website launch■ Find a new provider to replace the developer■ Ensure budget monitoring (quotes / invoices)2 - Salesforce CRM AdministratorAdministrator:■ Modify the Salesforce interface / settings■ Integrate our mobile phones■ Implement APIs■ Add our calendars and events■ Manage/create users and access levels■ Control data quality■ Create reports and dashboards■ Assist (Level 1 Support), Advise and train users■ Diagnose and correct malfunctions described by users■ Ensure preventive maintenance■ Carry out developments and updates■ Monitor incidents and Salesforce TMA (Preferred contact with Salesforce providers)Project Management:■ Gather requirements■ Estimate and plan■ Testing and acceptance■ Monitor deployment■ Train end-users■ Write functional documentation■ Manage Salesforce licenses and budgetTraining and knowledge transfer■ Train colleagues or partners on new features and developments.■ Write user guides3 - GDPR Referent■ Ensure GDPR compliance■ Monitor daily all ecosystems that are or are not subject to GDPR■ Define a processing register
- WellpackWeb Project Manager - Marketing ManagerDIGITAL AND ITApril 2021 - July 2021 (3 months)Malakoff, France■ Support and advise clients throughout their projects■ Supervise the production team to successfully carry out SMS campaigns■ Manage and monitor all marketing team projects■ Assist management in strategic thinking on process and tool improvement
- IpedisProduct Owner in Digital AccessibilityCONSULTING AND AUDITSJune 2020 - October 2020 (4 months)Paris, France■ Audit websites and mobile applications against RGAA 4.0 and WCAG 2.1 standards■ Present audit results to clients■ Train client developers■ Manage schedules■ Write user stories and perform site testing for Dio
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Education
- Engineering degree in information programmingUniversité Descartes
- BTS in Communication, Multimedia OptionCNAM2007