AYFreelancer profile translated to English.
Back to original languageAbout Adam Yanis
My name is Adam, I am 21 years old and I am a Master's student in Marketing. I also work as a virtual assistant to help companies with their daily tasks. I can manage emails, organize files, track clients, and prepare simple documents. I am serious, motivated, and learn quickly. My goal is to save companies time and improve their organization. I am available for new missions and adapt to everyone's needs.
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- Ateliar ParisVirtual AssistantE-COMMERCEDecember 2021 - November 2022 (11 months)Paris, FranceI assisted the founder with various daily tasks for company organization. I mainly handled emails, client follow-up, and file organization.Main tasksAdministration• Reading and responding to emails, classifying messages, simple follow-ups• Organizing folders and documents on Google Drive• Managing the schedule and reminding of important tasks• Formatting basic documents or spreadsheetsCustomer Relations• Responding to customer inquiries (email and messages)• Tracking orders with delivery information• Updating client files• Small after-sales service tasks (returns, product information)Prospecting• Researching potential partners or interested shops• Sending emails to propose collaborations• Following up on responses and remindersCommunication• Assisting with content posting on Instagram• Some content ideas based on trend observationOutcomes• Faster customer responses• Clearer organization of documents and tasks• More diligent follow-up with contacted partnersTools usedGmail, Google Drive, Sheets, Docs, Trello, Instagram
- PleaseyourpassVirtual AssistantE-COMMERCEMay 2021 - June 2022 (1 year and 1 month)Paris, FranceI helped the brand with various organization and contact tracking tasks. My role was mainly to manage incoming messages, ensure follow-up on requests, and keep important information up-to-date for the team.Main tasks• Receiving and responding to messages (social media and emails)• Updating client profiles and organizing information• Drafting messages for simple follow-ups• Managing files on Google Drive• Researching useful contacts for partnerships• Preparing prospect lists with their information• Assisting with tracking customer orders and requestsOutcomes• More organized communication with clients and prospects• Better visibility on contact progress• Time savings for the team on follow-up tasksTools used:Gmail, Google Drive, Sheets, Instagram
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