Freelancer profile translated to English.

Description

I offer IT support, technical assistance, and cloud consulting services for businesses and individuals.

My services include:

- Remote IT support and troubleshooting

- System and software configuration and maintenance

- Consulting and guidance in the use of cloud solutions (AWS, Azure, Google Cloud)

- Assistance with the setup and optimization of digital tools

- Organization of short practical workshops for beginners

My goal: to provide a reliable, fast service tailored to my clients' needs, while facilitating the management of their IT infrastructure.

Languages

Workplace preferences

Can work on-site

Paris (up to 50km)

Futurmaster
Cloud Operations Engineer
January 2024 - Today (2 years and 7 months)
92100 Boulogne-Billancourt, France
Deploy new SaaS environments for customer features and needs Monitor and troubleshoot platform and infrastructure production issues Optimize reliability and performance through automation and improvement of monitoring systems Collaborate with the engineering team to deploy and test software updates Assist customer support in resolving reported incidents Participate in an on-call rotation for emergencies
Amazon Web Services CI/CD Management Microsoft Azure Cloud Integration Test Environment Management
Djiminy
System and Network Administrator
October 2022 - October 2023 (1 year)
91300 Massy, France
Receive and process support tickets (Tickets / Emails / Phone) Diagnose infrastructure failures and support clients Manage the IT equipment of Djiminy and clients Implement a storage system and backup plan Project management Interventions on sites: problem resolution, deployment, installation Support, advice, and training for clients
Eric France
IT Support Technician
February 2022 - August 2022 (6 months)
92500 Rueil-Malmaison, France
Process incident tickets through GLPI Ensure the proper functioning of IT equipment Verify and Install Operating Systems Install and Configure network equipment Create user accounts Observe the progress of new projects

Be the first to recommend Ada Laïde

Help this freelancer shine by sharing your experience working together.

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

Baptiste Duhen

Fullstack developer

4.6

(4)

Amed Hamou

Senior Lead Developer

(2)

Audrey Champion

Web developer

4.3

(3)

Master in Computer Science and Information Systems
École privée des sciences informatiques (EPSI)
Master en Informatique et Système D'Information
Professional Bachelor's Degree in Telecommunications and Computer Science
École Supérieure Multinationale des Télécommunications (ESMT)
2020
Licence Professionnelle en Télécommunication et Informatique

Ada Laïde Sow

Cloud Operations Engineer