Freelancer profile translated to English.
Back to original languageAbout Abraham
Independent sales manager, based in Ouagadougou
I support you in developing your sales and implementing impactful communication strategies. With over 5 years of experience in telecommunications and customer portfolio management, I have led and trained sales teams, designed effective action plans, and strengthened customer relationships through adapted digital solutions.
👉 My goal: to help you increase your results, retain your customers, and enhance your image through clear and impactful communication.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Internet Puissance Plus SASales Agent & Community ManagerTELECOMMUNICATIONSJanuary 2021 - Today (5 years and 7 months)Ouagadougou, Burkina Faso▸ Development and execution of the annual sales action plan in a highly competitive ISP market.▸ Recruitment, training, and supervision of a team of 50 freelance sales representatives deployed throughout Ouagadougou.▸ Management and development of a customer portfolio: field prospecting, follow-ups, customer retention, and reduction of churn rate.▸ Regular competitive analysis and proposal of strategic adjustments to management.▸ Management of official social networks (Facebook, LinkedIn, X) and website administration
- INGENIA Consulting INCApplication Developer & Communications OfficerFebruary 2018 - January 2019 (11 months)Ouagadougou, Burkina Faso▸ Moderation and development of the citizen platform (V2) for the NGO DIAKONIA/CODEL.▸ Creation of visual content and management of live interactions during the Citizen Dialogue broadcast on RTB.
- Help' AfricaIndependent Sales RepresentativeAugust 2018 - November 2018 (3 months)Ouagadougou, Burkina Faso▸ Field and online prospecting for the sale of internet subscriptions to individuals and businesses.▸ Regular achievement of monthly sales targets set by management.
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Education
- Higher Technician DiplomaINSPL Art et Industries Graphiques2014Diplôme de Technicien Supérieur
- Responsible Artificial IntelligenceAd Digital Expert2026Intelligence artificielle responsable