Freelancer profile translated to English.
Back to original languageAbout Aboubekr
My name is Aboubekr QA Agile, versatile and curious looking for a new adventure, 4 years of experience in E-commerce, ISTQB certified. I can also perform the role of PPO or PO (product owner).
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- Christian DiorSUPPORT RUN L2 SREE-COMMERCEMarch 2025 - Today (1 year and 5 months)Paris, FranceProblem diagnosis and resolution: Identify, analyze, and resolve level 2 technical incidents related to e-commerce applications, systems, and infrastructures.- Incident Management:
- Christian DiorQuality Assurance ConsultantRETAIL (LARGE RETAILERS)October 2022 - Today (3 years and 10 months)Paris, FranceRoles and activities:• Application test design and execution• Identification and tracking of project defects• Participation in test strategy and analysis of functional processes "customer experience"• Formalization of test cases• Facilitation of business sessions to validate test scopes• Mastery of the Coremedia CMS• Working in SAFe 'Agile'• Participation in business demonstrations and user acceptance tests Details:• End-to-end Project Management: Design, execution, defect triage, UAT sessions, production deployments.• Documentation: Update and review documents to ensure exhaustive and relevant documentation.• Anomaly analysis and management: Identification, analysis, and tracking of anomalies, with constant communication to ensure
- Issy les MoulineauxDrafter Designer, ExcellenceJanuary 2019 - November 2020 (1 year and 10 months)• - Problem diagnosis and resolution: Identify, analyze, and resolve level 2 technical incidents related to e-commerce applications, systems, and infrastructures.• - Incident Management: Ensure incident tracking, escalate complex problems to higher-level teams (L3), and communicate solutions to users.• - Monitoring and alerts: Monitor e-commerce system performance, detect anomalies, and set up alerts to anticipate problems.• - Maintenance and updates: Perform preventive maintenance operations, apply security patches, and deploy application updates.• - Documentation: Write and update technical documentation related to incidents, solutions, and procedures.• - Technical Support: Provide technical support to internal teams (developers, system administrators) and users.• - Environment Management: Manage test, pre-production, and production environments, ensuring their consistency and availability.
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Education
- Software Qualification CourseEcole Qualité logicielle (EQL)2022Cursus Qualification Logicielle
- Certificate of comparability Master 2 Architecture and UrbanismCIEP Sèvres2019Attestation de comparabilité Master 2 Architecture et Urbanisme