Abigael Moghoa Mbagho

Holder of a degree in marketing and communication, I assist e-merchants and entrepreneurs in optimizing their marketing and operational processes through automation and artificial intelligence solutions tailored to their needs.

My approach is based on dual expertise:

• a thorough understanding of e-commerce challenges (acquisition, customer relations, organization, customer service),

• and the implementation of automation solutions and AI tools to save time, improve efficiency, and structure business activities.

Currently in a development and specialization phase for AI projects applied to e-commerce, I am working on concrete, results-oriented solutions: customer service automation, management of recurring requests, process structuring, and customer experience optimization.

🎯 What I can offer you:

• E-commerce process audit

• Implementation of simple and effective automations

• Customer service structuring (after-sales service, messages, responses)

• Strategic marketing & communication support

• AI solutions adapted to e-commerce SMEs

I favor a human, pragmatic, and progressive approach, with the goal of offering truly useful and easily deployable solutions.