Freelancer profile translated to English.

Description

I am a program director/manager with over 20 years of experience in large organizations (Crédit Agricole, Bpifrance, Accor, Sodexo).

Since 2023, shortly after the advent of LLMs (i.e.: ChatGPT), I have had the opportunity to lead programs on product development with a strong generative and agentic AI component (clients and employees), from strategy and governance to deployment (10-15% POC success rate 😉) in complex and regulated environments.

I engage executive committees, support business teams, and bridge the gap between operational, security, or regulatory constraints and state-of-the-art technological solutions.

Personally: I have my own OpenClaw instance hosted on a VPS and a Claude Max license.

Languages

English
Native or bilingual
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Annecy (up to 50km)

Crédit Agricole D'Ile-de-France
Gen AI Program Manager
BANKING AND INSURANCE
November 2024 - Today (1 year and 7 months)
Paris, France
Design and end-to-end management of the Generative AI program: creation of a global roadmap to experiment, evaluate, and industrialize GenAI use cases across all business units (AI assistant, RAG systems, open-source LLMs, prompts, M365 Copilot/ChatGPT, ...), with clear governance, success indicators, and business risk management.
Implementation of an organization-wide support and change management system: deployment of acculturation sessions for directors and managers, practical training for employees, and dedicated support for business teams integrating AI into their key processes. This system enabled over 50 teams to start their experiments within 3 months.
Creation of a GenAI/Agentic lab to test use cases (text, voice, image + video) on the most sensitive data with the latest AI solutions, in strict compliance with security, conformity, and sensitive data usage constraints. This lab reduces time-to-market and risks of data leakage.
Design of a framework for evaluating value and calculating ROI for use cases to prioritize those for industrialization. Implementation of regular reporting to executive committees to maintain management engagement and alignment with appropriate risk levels.
Generative AI Training Change Management Innovation Team Management
Sodexo
Deputy Head of Digital Factory
RESTAURANTS AND FOOD SERVICE
December 2021 - November 2024 (2 years and 10 months)
Issy-les-Moulineaux, France
Creation of the Digital Factory: development of the operational model, definition of design & delivery processes, product vision, and governance. Centralization of digital product delivery at the group level and acceleration of digital transformation across all activities.
Deployment of mobile applications across 40 countries and 650 sites, fostering end-user adoption in all geographical areas. Improvement of operational efficiency and customer experience at scale.
Team Management Agile Methodology (SAFe) Budget Management IT Governance Enterprise Architecture
Accor SA
HEAD OF DIGITAL PRODUCT STRATEGY
TRAVEL AND TOURISM
January 2021 - December 2021 (11 months)
Issy-les-Moulineaux, France
Management of the group's digital product strategy with an internal consulting team, supervision of transversal digital products, and alignment of roadmaps between brands and geographical regions to ensure consistent customer experiences and efficient asset reuse.
Leadership of key initiatives: co-branding of the loyalty program (ALL program), implementation of a web brand factory to accelerate the production of websites for the group's hotels and restaurants while maintaining a high level of personalization, and creation of the Food & Beverage platform, aiming to generate 40 million euros in revenue by 2023.
Management of stakeholder alignment between the executive committee, business managers, and product teams in a complex multi-brand environment, ensuring coherent prioritization and optimal resource allocation.
Team Management User Experience Design Market Research Needs Analysis Branding