Description

Strategic Client Services Director and Partnerships Lead with 8+ years of experience managing enterprise accounts, delivering £18M+ in projects, and closing $750K+ in sponsorships across the UK, US, and MENA. I specialise in scaling client success, building global partnerships, and driving measurable ROI for SaaS, tech, and digital entertainment companies.

I have led cross functional teams of 40+, supported £3M+ in successful funding bids, and managed partnerships with IBM, Intel, Manchester City FC, and global hotel groups. Skilled in Salesforce, HubSpot, and CRM pipeline management, I deliver retention, upsell, and revenue growth for fast scaling organisations.

Available immediately for short term or contract engagements as a Director level account lead, client success partner, or consultant. Flexible on time zones, with a track record of remote delivery for international clients.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Cyber-Labs
Client Services Director (Co-founder)
April 2022 - Today (4 years and 2 months)
• Sourced and managed school clients directly, overseeing outreach, onboarding, and execution of cyber and gaming programmes
• Managed full lifecycle of B2B partnerships with global hotels and stadium groups (ALHI Group)
• Acted as main point of contact for delivery, reporting, and growth strategy
• Closed and oversaw £600K+ ($750K USD) in commercial sponsorships and activations
• Delivered ROI-focused experiences for stakeholders, leading to 40% YoY client retention growth
Strategic Partnerships & Sponsorships Sponsorship Sales account management
IN4 Group
Head of Esports & Client Partnerships
June 2023 - Today (3 years)
Manchester, UK
• Assisted in securing over £3M in government funding through regional grant programmes
• Solely managed and owned the IN4 esports client account, making all strategic and operational decisions
• Directed the Cyber & Esports Academy (CEA) across 110 schools in 11 cities from conception to execution
• Acted as senior liaison to partners including Manchester City FC, IBM, and Intel
• Built and scaled the Academy project, aligning internal delivery with client objectives and KPIs
• Supported bid writing and stakeholder engagement for regional expansion funding
funding Strategy Enterprise Account Management
Lionscreed
Founder & Commercial Lead
February 2019 - May 2024 (5 years and 3 months)
London, UK
• Built brand partnerships with Boohoman Group, MSI, HP/HyperX, and Plutus through activations, sponsorship deals, and co-branded campaigns
• Built Lionscreed into a top 5 UK esports brand through £100K/year sponsorships and 16 competition wins
• Managed 40+ person team across marketing, ops, content, and talent
• Represented UK esports athletes at the Commonwealth Games and Olympics
Strategic Partnerships & Sponsorships Sponsorship Sales Project Management Business development

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MBA Business
SBC
2022
BSc Computer Science and Mathematics
University of Westminster
2019
BSc

Abdiqani A.

Client Services Director

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