Freelancer profile translated to English.
Back to original languageAbout Abdessamad
With over 18 years of expertise in the IT field, primarily within banks and insurance companies, I would be very pleased to bring my diverse skills and my qualities of adaptability and dynamism to the success of your projects.
Since 2007, I have been in charge of complex technical and functional projects on core applications. These projects involved standardization and improvement of the technical architecture to comply with technological and security requirements within the relevant information systems. This required meticulous organization and mastery of challenges, impacts, and risks. In addition to project management tasks, I was heavily involved in the various development stages (technical negotiation, integration, acceptance testing, production deployment, user communication).
Furthermore, I acquired a solid foundation in programming, networks, infrastructure, DevOps, observability, ITIL practices, and security during my initial training. I was then able to enrich this knowledge through my projects and my roles as incident manager and application manager. I also gained a very good understanding of IT businesses, which allows me to quickly grasp challenges and handle a wide variety of technological or functional subjects with different IT and business stakeholders.
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- BNP Paribas CIB 2SIT Project Manager and Application ManagerBANKING AND INSURANCEJanuary 2022 - March 2025 (3 years and 2 months)Pantin, France📌ContextThe DFS (Depositary & Fiduciary Services) team, within the AFS (Alternatives and Fund Services) department of BNP Paribas CIB 2S IS, manages the maintenance of three applications dedicated to the custodian control activity and a SaaS application dedicated to fund certification.The mission context is international (IT/BA teams on 3 sites: Paris / Lisbon / Warsaw and operational teams located in 15 countries: Paris, Brussels, Warsaw, Luxembourg, Frankfurt, Milan, Sydney, HK, Singapore, ...).📌 Projects- Draft application design documents- Organize work: planning, coordination, steering, budget monitoring, participation in project committees, presentation of solutions and technical negotiation.- Participate in the drafting of technical architecture documents.- Drafting and monitoring of security documents- Perform technical tasks for the Development Department (MOE)- Coordinate the tasks of operational department stakeholders and external integrators.- Perform unit tests, integration tests, and load tests.- Organize acceptance testing and provide support- Ensure user communication and reporting📌 RUN- Build and maintain the knowledge base for applications and environments- Map resources, processes, and flows.- Manage obsolescence- Monitor obsolescence and participate in associated budget exercises.- Maintain relationships with the operations department and external integrators.- Manage application and infrastructure vulnerabilities- Monitor security audits and implement remediation (database review, low-level access review, data anonymization, password encryption, Risk Card writing)- Monitor capacity planning- Organize and enrich technical and functional documentation- Manage major incidents and problems
- SwissLifeIT Project ManagerBANKING AND INSURANCEJuly 2018 - December 2021 (3 years and 5 months)Levallois-Perret, France📌ContextThe ORC (Customer Relationship Tools) team, within the Transversal Functions department of Swiss Life France IS, manages the maintenance of several customer relationship management applications for all business lines (Life Insurance, Property & Casualty, Health, and Provident).- Electronic Document Management System (EDMS) for Customer management, with a workflow for managing operations, based on the IBM FileNet P8 product.- An outbound publishing application based on the Exstream Empower product- Two ITESOFT applications for digitizing paper documents (OCR/ICR)- A Customer File application for managing customer records and identifying customers- An Odigo application, in SaaS, for managing customer phone calls.📌Projects- Draft application design documents- Organize work: planning, coordination, steering, budget monitoring, participation in project committees, presentation of solutions and technical negotiation.- Participate in the drafting of technical architecture documents.- Drafting and monitoring of security documents- Perform technical tasks for the Development Department (MOE)- Coordinate the tasks of operational department stakeholders or external integrators.- Perform unit tests, integration tests, and load tests.- Organize acceptance testing and provide support to Business Analysis (AMOA)- Organize deployments in different environments.📌 RUN- Organize and enrich technical and functional documentation- Manage major incidents and problems- Promote the use of Service Now and Dynatrace- Improve alerting- Participate in the RCA process and define action plans for problems in conjunction with operations and maintenance and development teams.- Ensure and improve continuous integration and development quality.
- EL Sevier MassonIT Project ManagerPUBLISHINGJanuary 2018 - June 2018 (5 months)Issy-les-Moulineaux, France📌ContextEL Sevier Masson offers dematerialized access to their products (EMC journals, reviews, books, supplements, etc.) via their various sites: em-consule, em-premium, and em mobile.📌Project• Evolutionary and corrective maintenance.• Reduction of functional production anomalies.• Optimization of production processes.📌Mission• Participate in needs analysis.• Participate in the drafting of detailed analysis documents.• Draft and manage the drafting of general and detailed design documents.• Design and develop programs.• Monitor and integrate external developments.• Coordinate projects with other teams or partner IS.• Ensure continuous integration and development quality.• Perform unit tests, integration tests, and load tests.• Participate in the organization of team work: planning, coordination, budget monitoring, participation in project committees, presentation of solutions and technical negotiation.• Organize functional and integration acceptance testing.• Monitor the coordination of developments with production and operations.• Deploy applications in consultation with the operations team.• Provide level 2 / 3 application support.• Ensure the RUN of acceptance and production environments.• Write documentation and support/train on methodology, architecture, and technologies.
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Education
- Engineering degree, specialization in Networks and Information Systems for FinanceENST Bretagne (IMT Atlantique)2006