Freelancer profile translated to English.

Description

🚀 AI & Digital Transformation Consultant | 7 years of experience

I transform your business challenges into concrete and profitable AI solutions

AI Product Owner at BPCE and with 7 years of expertise at Orange, I support companies in their digital transformation through artificial intelligence. My unique approach combines strategic vision, technical excellence, and measurable results.

## 🎯 My expertise

AI Strategy & Transformation

- Definition of AI roadmaps aligned with your business challenges

- End-to-end digital transformation project management

- Proven ROI: -7% support costs, +95% predictive accuracy

Consulting & Business Analysis

- Analysis of business needs and solution formalization

- Change management support and team training

- Agile project management and multidisciplinary team coordination

AI & Data Technologies

- Generative AI, ChatGPT, virtual assistants

- Python, Machine Learning, Data Visualization

- Data architecture and intelligent systems

## 🏆 Sectors of intervention

Banking • Finance • Telecoms • B2B Services • Industry

## 📞 Let's talk about your project

Mines-Télécom Engineer and certified Product Owner, I help you realize your AI ambitions with pragmatism and efficiency.

*Available in French, English, Arabic, and Spanish*

Languages

French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Spanish
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

BPCE
Innovation & AI Consulting
BANKING AND INSURANCE
January 2025 - Today (1 year and 7 months)
Paris, France
Managed AI transformation in the banking ecosystem. Defined AI product roadmaps, coordinated business projects in conversational and generative AI, and supported business teams in adopting new technologies.
RAG Data Science Business Analysis Agile Methodology Product Roadmap
ORANGE
Product Owner/Manager
TELECOMMUNICATIONS
January 2021 - December 2024 (3 years and 11 months)
Paris, France
Product Owner and Product Manager for AI/Gen AI solutions. Managed product backlog, defined user stories, and led innovative PoCs in conversational AI and RAG. Improved NLU/NLP for over 70k conversations/month, reduced customer service transfers by 7%, and generated substantial savings through a data-driven approach. Implemented Power BI dashboards for quantitative and qualitative analysis of conversational flows (including Sankey diagram logic), identifying friction points, optimizing user journeys, and guiding product decisions.
Generative AI Artificial Intelligence Product Management SAFe Microsoft Power BI