About Abdenour
French
Native or bilingual
English
Fluent
Arabic
Conversational
Experience
- QUARTUSSystems and Network AdministratorREAL ESTATEDecember 2020 - April 2023 (2 years and 5 months)Cybersecurity project referent at QUARTUSProject E5 Security - M365 Defender (Pre-project Secure Score 35%, today 61%),Audit and remediation of our AD (PingCastle),Implementation of a WSUS: Installation of critical and security updates, automated with GPO, creation of GPOs to sequence server restarts by server criticality (Prod, standard…),Management of security alerts and incidents (MS Security),Deployment of EDR and Antivirus (MS Defender) on all QUARTUS employee devices (iOS smartphones and tablets and PCs) as well as all servers (2008 to 2019),Administration: Management of employee arrivals and departures, including setting up an arrival and departure process for internal and external employees, participation in the deployment and improvement of the "Youzer" account creation application, rights management (file server access, shared mailbox access, licenses, etc.), licenses, account deactivation,Implementation of Apple Business Manager integrated with MS Intune for supervised Apple smartphone management, and improvement of entry/exit workflows.
- GROUPE VITALSystem and Network Administrator (within the Quartus Group)TECHMay 2019 - December 2020 (1 year and 7 months)Bd Périphérique, Paris, FranceAdministration: management of employees, groups and rights, profile creation, licensing,Exchange Online Messaging: mailbox creation, activation of shared mailboxes upon departure, creation of distribution/dynamic distribution lists, resources,Intune: "White glove" or hybrid device enrollment, Company Portal smartphone,On-site Support: Incident or request resolution,Procedures: Writing documentation for employees.
- GROUPE VITALHelpdesk and On-site TechnicianMay 2019 - June 2019 (1 month)Paris, FranceLevel 1 and 2 incident resolution via GLPI, Neurones IT, PMAD TeamViewer or SCCM, workstation imaging via SCCM, and/or bootable USB, user assistance after workstation deployment, procedure writing, site supervision via Centreon.
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Education
- BTS SIO Option SISR, InformatiqueLycée des métiers Jacques Prévert2018BTS SIO Option SISR, Informatique
- Technicien d'Assistance Informatique T.A.I, InformatiqueLycée Professionnel Claude Chappe2015Technicien d'Assistance Informatique T.A.I, Informatique