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Alex MakssoudAM

Alex Makssoud

AI (Product • Transformation • Automation)

€700/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Alex

Senior AI Product Manager (10+ years), I support organizations in their product transformation: from execution to strategic orchestration, and from AI idea to measurable business impact.

An engineer by training and an MBA graduate, I combine technical rigor, business vision, and cross-functional leadership to drive AI/Data products from 0 to 1.

**Current Expertise**:
  • **Lead AI Product Manager at Cegid**: steering AI strategy (SB/CPA division), qualifying 30+ GenAI initiatives (chatbots, predictive workflows, NLP), and accelerating product discovery with PMs, designers, and tech leaders.
  • **Product Transformation & Skill Development**: supporting product teams in transitioning from an execution-focused role to a strategic orchestration role, discovery, impact/feasibility prioritization, stakeholder alignment, and scalable, ethical delivery.
  • **Business Process Automation**: designing and deploying intelligent workflows and agents for clients (via n8n, Make), optimizing critical business processes (e.g., data integration, automated alerts, document validation).


**Key Strengths**:
  • **Product Strategy & Full Lifecycle**: discovery, roadmap, OKRs, prioritization frameworks (RICE/WSJF), go-to-market, growth.
  • **AI & Data Products**: GenAI, predictive ML, NLP, automated enrichment, data pipelines, AI governance.
  • **Cross-functional Leadership**: orchestrating multidisciplinary squads (Dev/Data/UX/Governance) up to 15 people, remote-first culture, and co-piloting with PMs.
  • **Data-Driven Agility**: dashboards, A/B testing, steering by business KPIs (ARR, NPS, churn, adoption).
  • **User Focus**: interviews, JTBD, CX mapping; +30% adoption on my last production product.
  • **Compliance & Operational Excellence**: GDPR, SecNumCloud, QA automation, MLOps pipelines, AI feature measurability.
  • English

    Native or bilingual

  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Cegid
    Senior AI Product Manager & Transformation
    SOFTWARE PUBLISHING
    September 2025 - Today (9 months)
    Boulogne-Billancourt, France
    **AI Strategy and Product Leadership**:
    • Define and execute scalable and ethical AI roadmaps across 10+ product lines (SB/CPA).
    • Prioritize 30+ GenAI initiatives (chatbots, NLP, predictive workflows) using a data-driven framework (balancing impact, feasibility, and strategic alignment).
    • Bridge R&D, Data, Governance, and Marketing teams to deliver compliant and reusable AI features.


    **Organizational & HR Transformation (AI)**:
    • Lead AI maturity (maturity/velocity) assessments and the development of π-Shaped talent (core expertise + AI proficiency + broader skills).
    • Collaborate with HR to evolve teams from a 70% execution logic to 70% orchestration, integrating the "6 Critical Mindsets" (e.g., Intellectual Humility, Augmented EQ).
    • Experiment with the AI transformation value chain to break down silos and accelerate adoption (e.g., "Prompt Engineering" certifications).


    **Key Achievements**:
    • 30+ qualified AI use cases; improvement of detection rates (LARS) from 70% to 90%.
    • Design of Triple-Velocity dashboards (speed/quality/impact) for executive (C-level) reporting.
    • Advised internal stakeholders on AI-driven workflows and cultural changes.
    Artificial Intelligence (AI) Organizational Transformation LLMs Product Management Expertise Priority Management
  • Warner Bros. Discovery
    Senior Product Manager & AI Consultant
    ENTERTAINMENT AND LEISURE
    October 2018 - February 2025 (6 years and 4 months)
    Paris, France
    **Product Leadership and Agile Methodologies**:


    - Led the WBD Sports product team in product discovery, roadmap definition, and feature delivery (46 markets across 19 languages).
    - Product Strategy and Product Discovery: Defined product vision, prioritized sports initiatives, and created strategic roadmaps, in close collaboration with design, technical, and editorial teams.
    - Directed global digital products for Eurosport and TNTSports, including the Olympic Games (Tokyo 2020, Beijing 2022, Paris 2024), reaching 48 million unique visitors and 67 million media starts.
    - Contributed to the go-to-market strategy for new products, ensuring their adoption (documentation, onboarding, training, product support), while guaranteeing quality, scalability, and UX consistency.

    **Innovation and AI Expertise**:


    1 - Caption AI Project**: Defined the vision and created an innovative product based on generative AI using **Vertex AI (Google Cloud)- Implemented a system based onmachine learningmodels capable of automatically generating accurate and synchronized subtitles.
    • Identify and translate business needs into technological solutions.
    • Create and adjust a product roadmap integrating AI.
    • Lead collaboration between development teams and data specialists.
    • Result: **80% reduction in processing time and 50% in costs**.

    2 - AI-Driven User Experience Transformation**: Led the integration of AI solutions on **AWSfor:
    • AI-assisted audio analysis via data-driven analysis to improve data quality and fan experience (Accuracy and latency).
    • Impact:
    - Improved metadata accuracy →Over 90% accuracy in audio-to-text transcription.
    - Efficiency gain → Faster and more scalable metadata processing.
    Analytical Skills User Experience Collaboration and Communication Product Strategy Artificial Intelligence (AI)
  • Société Générale
    Digital Product Manager (Consultant)
    BANKING AND INSURANCE
    August 2018 - October 2018 (3 months)
    Paris, France
    As the Digital Product Manager responsible for the Subscriptions & Card Options scope, I defined the product vision in collaboration with market teams and coordinated cross-functional entities (IT, legal, compliance, CRM, etc.). My role was to identify and implement commercial, marketing, and customer journey strategies to achieve ambitious goals in terms of digital contribution to card product sales.

    Key Responsibilities:
    - Define the digital strategy for the Subscriptions & Card Options scope in collaboration with market teams.
    - Build the product vision and evaluate new opportunities in partnership with key stakeholders (markets, payment systems, compliance, legal, risk, etc.).
    - Ensure vertical performance by optimizing customer journeys, content, and product portfolio.
    - Create and execute the digital commercial action plan in coordination with market, CRM, and media teams.
    - Lead and coordinate Squad activities with various contributing entities (markets, payment systems, compliance, legal, risk, etc.).
    - Define and track performance indicators (KPIs) for the website and application through dedicated reports and analyses.
    - Conduct competitive and market analyses to anticipate industry trends.
    Product Vision Product Strategy Cross-functional Coordination KPI Management Retail Banking

Recommendations

Xavier BoreuxXB
Julien K.JK
RO
Xavier Boreux and 2 other people have recommended Alex

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Education

  • Executive International MBA, International Management
    IAE Paris – Sorbonne Business School
    2024
    L'International MBA s'adresse aux professionnels qui souhaitent donner un nouveau sens et objectif à leur carrière. Que votre objectif soit d'approfondir vos connaissances ou de réfléchir à votre parcours et d'explorer de nouvelles options, ce programme est conçu pour vous aider à développer une vision stratégique, révéler votre leadership et vous doter des compétences nécessaires dans un environnement international en constante évolution. Cours fondamentaux : Économie pour les managers Environnement juridique des affaires Marketing Stratégie Comptabilité financière Finance d'entreprise Gestion des systèmes d'information Comptabilité et contrôle de gestion Entrepreneuriat Gestion des ressources humaines Gestion des opérations et de la chaîne logistique
  • Engineering Degree
    Université de Technologie de Troyes
    2010
    Gestion des systèmes d'information

Certifications

  • Professional Scrum Product Owner (PSPO 1)
    Scrum
    2016
  • Aris Design Platform
    Aris
    2011

Skill set

Categories