About Abdellah
French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual
Experience
- Kim Line DataActivity Management OfficerTELECOMMUNICATIONSFebruary 2024 - June 2025 (1 year and 4 months)Agadir, Morocco• Planning of interventions and coordination of technical teams• Inter-departmental communication to ensure smooth operations• Follow-up of customer satisfaction post-installation and management of feedback• Handling of unforeseen events and implementation of appropriate solutions• Contribution to the continuous improvement of customer service
- Offshore DeveloppementB2B Sales RepresentativeTELECOMMUNICATIONSJanuary 2023 - January 2024 (1 year)Agadir, Morocco• Development and negotiation of personalized commercial offers• Proactive follow-up of existing clients: needs analysis, support, and loyalty building• Development of the client portfolio through the conclusion of new strategic and profitable partnerships
- WEBHELPTelesales Representative/Customer AdvisorJanuary 2022 - February 2023 (1 year and 1 month)Agadir, Morocco:• Sales of telecom offers (mobile plans and boxes) from SFR and CORIOLIS operators• Clear presentation of products, services, prices, subscription terms, and delivery conditions• Handling objections and guiding the customer to the purchase decision• Contribution to achieving sales objectives and customer satisfaction
Recommendations
Be the first to recommend Abdellah
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- International CommerceHigher Institute of Applied Technology2021