Freelancer profile translated to English.

Description

Passionate about digital and digital transformation, I now wish to take on new challenges by putting my professional skills at the service of customer satisfaction in business.

Always attentive to my clients, I quickly adapt to new work environments. I enjoy gathering business knowledge, defining future needs, and bridging the gap between technical and commercial teams to ensure project success.

My main areas of intervention:

Project Management

Product Owner

Scrum Master

- Team coordination and resource management

- KPI construction and monitoring

- Schedule, quality, cost, and deadline monitoring

- Preparation and facilitation of project meetings (steering committees / project committees)

- Business interface, information feedback, decision support / arbitration

Functional Analysis

- Writing functional specifications

- Acceptance testing monitoring: defining acceptance test plans, coordinating and participating in functional acceptance testing

Project Operational Implementation;

- organization

- training

- communication

- business processes

- services

Do not hesitate to contact me to get acquainted and discuss your project.

Available in Montpellier, and remotely throughout France.

Languages

French
Native or bilingual
English
Conversational
Spanish
Basic

Workplace preferences

Can work on-site

Montpellier (up to 50km), Paris (up to 10km), Lyon (up to 10km), Marseille (up to 10km), Aix-en-Provence (up to 10km)

CGI Occitanie
Project Manager / Scrum Master
ENERGY AND UTILITIES
January 2023 - Today (3 years and 5 months)
Montpellier, France
Salesforce Project Manager
Scrum Master

Salesforce Environment:
- Team coordination and resource management
- KPI construction and monitoring
- Schedule, quality, cost, and deadline monitoring
- Preparation and facilitation of project meetings (steering committees / project committees)
- Business interface, information feedback, decision support / arbitration

Scrum Master: Implementation of Scrum agility

Scrum Master (SAFe)
Implementation of Agile Methods
SNCF Mobilités
TER Department Manager Gard/Herault
TRANSPORTATION
January 2015 - August 2020 (5 years and 7 months)
Montpellier, France

• Local representative of TER Occitanie in the departments of Hérault and Gard
• Management of institutional relations with the Region, local elected officials, and associations.
• Promotion of TER to businesses (Business Travel Plans)

• Facilitator of the quality approach for TER lines
• Monitoring and reporting to the Region on TER production (punctuality/regularity/display) and management of TER station sites
Team Management Cross-functional Management Digital Communication Communication Event Management Political Communication Security Policy
SNCF Mobilités
Distribution and Ticketing Project Manager
TRANSPORTATION
January 2009 - December 2014 (6 years)
Montpellier, France
Distribution and Ticketing Project Manager

• Management and Facilitation of project steering committees
• Project Planning
• Coordination of a multidisciplinary team
• Facilitation of project monitoring committees between the TER Activity and internal and external service providers
• Facilitation of working groups for the drafting of ticketing documents on aspects of the ticketing support lifecycle, system security, and data recording
• Management of intermodality and interoperability of ticketing systems (urban, intercity, TER carriers): Intercode standard, Calypso technology
• Management of the evolution of distribution channels
• Driving digital transformation
• Operational implementation of the project: setting up the implementation file with definition of all procedures related to the operation of the ticketing system (organization, training, communication, business processes, services…)
• Change management (communication, operating procedures, processes, evolution of business processes, presentations to CHSCT)
• Deployment of ticketing tools and retrofitting of existing equipment
• Maintenance in operational condition (sales points, automatic distributors, ticketing readers...)
Project Management Team Management Cross-functional Management Functional Specifications Functional Specifications Document Specifications Document Process Improvement Change Management Project Management Functional Acceptance Testing Steering Committee V-Model Deployment Maintenance