Freelancer profile translated to English.
Back to original languageAbout Abdellah
IT professional with over 14 years of experience, I have developed solid expertise through various assignments in sectors such as insurance, retail, media and audiovisual, telecommunications, as well as services and consulting.
Specialized in Cloud cost management (FinOps) and delivery process management (incident, problem, change, transition…), I master the issues and challenges specific to IT and business environments. ITIL v3 RCV certified, I excel in optimizing processes and implementing ITIL best practices, ensuring customer satisfaction and respect for commitments.
Thanks to my dual training in management of IT engineering applied to service provision, as well as in quality, safety and environment management, I combine a technical and functional approach. This versatility allows me to collaborate effectively with IT teams, businesses and end users to design adapted solutions, improve working methodologies and support change.
Recognized for my adaptability and ease in integrating into various contexts, I am also results-oriented and attentive to the satisfaction of stakeholders.
Curious and always looking for new challenges, I am enthusiastic about exchanging and contributing to ambitious projects, while continuing to learn and evolve.
English
Fluent
Arabic
Native or bilingual
Can work on-site
Paris (up to 50km), Gretz-Armainvilliers (up to 50km)
Experience
- AXALead Green FinOpsBANKING AND INSURANCEJanuary 2025 - Today (1 year and 5 months)As Lead Green FinOps, I am in charge of the coordination and analytical and financial management of the Green FinOps trajectory, in close connection with the Ops, Data IA and Green teams.Main missions:• Monitoring and securing the FinOps budgetary trajectory (cloud, data, generative AI and Green).• Development, monitoring and implementation of a cost optimization plan.• Animation of operational (weekly) and strategic (monthly) governance.• Management of the evolutions of the Power BI reporting platform.• Production of a monthly executive report for management.Key skills:PMO – Data analysis – Reporting – Budget management – Governance – Cloud – Financial sensitivity.
- La STIMEFINOPS PROJECT MANAGERRETAIL (LARGE RETAILERS)March 2023 - December 2024 (1 year and 9 months)Bondoufle, FranceAs a FinOps project manager, my role in setting up and managing this approach includes several aspects:Cost Management and Monitoring: Continuous monitoring of telecom expenses to ensure their alignment with the company's budget and financial objectives.Resource Optimization: Identifying inefficiencies and implementing strategies to maximize the use of telecom resources.Analysis and Automation: Using data analysis to understand consumption trends and automating cost management processes to improve accuracy and reduce manual effort.This approach has allowed us to rigorously manage and optimize costs in the field of telecommunications. Using specific tools and methods to improve the profitability and efficiency of telecom investments.
- La STIMESERVICE DELIVERY MANAGERRETAIL (LARGE RETAILERS)June 2021 - Today (5 years)Bondoufle, FranceWithin the operational and technical domain (DOT) of Stime. I am responsible for managing the service delivery for one of the largest, strategic and highly visible projects within Stime.The project consists of transforming Stime's commercial management by implementing the Gold tool, in order to better meet the needs of support services as well as points of sale in terms of logistics management, replenishment and purchasing.As Service Delivery Manager, my mission revolves around four axes, Strategy, Contract Management, Communication, and Steering.Regarding strategy, I am required to participate in defining the outsourcing policy for IT services and control its application and the efficiency of its implementation.Regarding contract management, I participate in the service contract negotiation strategy. And monitoring contract management during the operational period.Regarding the communication aspect, I represent Stime in the company's bodies concerning the subcontracting of intellectual services and, I am the privileged interface for domain managers.As for the last axis, steering, my role is to ensure good governance of outsourcing contracts, compliance with service levels (SLA). Organize and lead committees. The management of requests, changes as well as crisis management. Finally, I am in charge of the smooth transition of the service, from Build to Run.
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Education
- Master 2 Manager in Computer EngineeringUniversité Paris-Est2015
- Master 2 Management of Quality, Safety, EnvironmentUniversité Paris-Est2015Mention bien
Certifications
- ITIL v3 Foundation - Certificate in IT Service ManagementEXIN2017
- ITIL v3 Intermediate - Certificate in IT Release, Control and ValidationPeopleCert2018