Freelancer profile translated to English.

Description

Within a restructuring team, I participated in the development of demand, incident, and problem management processes, as well as in the implementation and support of Windows Server level 2/3 in a highly available environment subject to strong pressures in terms of rigor (legislative constraints) and responsiveness in various sectors of activity.

Languages

English
Conversational

Workplace preferences

Remote only

Primarily works remotely

BNP Paribas
System Engineer
DIGITAL AND IT
September 2014 - May 2015 (9 months)
Montreuil, France
BNP PARIBAS
System Administrator
Assignments carried out
Within a team of 18 people, I participated in the development of demand, incident, and problem management processes, as well as in the implementation and support of Windows Server level 2/3 in a highly available environment subject to strong pressures in terms of rigor (legislative constraints) and responsiveness (financial sector, securities management and custody).
Environment: 40,000 Servers (Windows 2000 2003 2008).
Administration of production, pre-production, and qualification servers
Level 2 system and product incident management
Analysis of critical incidents & consequences
English support for European subsidiaries (Fortis, BNL)
Infrastructure server management (DHCP, DNS, Active Directory, Proxy, Printing, Cluster, Domino).
Level 2/3 support (hardware and software maintenance).
Configuration of various infrastructure components.
Writing and updating documentation, recommendations, and technical procedures
Automation of recurring tasks
Technical Environment: Active Directory, GPO (ADCS, ADSI EDIT), MS SQL Server, Microsoft Cluster, Terminal Server, WSUS, IIS, DNS, DHCP, WINS, VPN, FTP, WDS, Robot Auto-loader, NAS, NLB, DataCore, VMware, NSM, NTbackup, Citrix, Evault, Powershell, Batch, Dell Openmanage TNG, Remedy
Malakoff Mederic Humanis
Production Engineering and Application Integration
BANKING AND INSURANCE
November 2018 - Today (7 years and 7 months)
Production Engineering and Application Integration

Implementation and Administration of the EQUITRAC system (badge-secured printing infrastructure)
Guardian of McAfee systems (migration EPO 5.1.3 -> 5.3.3 across 2 datacenters)
Ensures the proper functioning inherent to Symantec Endpoint Protection Manager Anti-viral security (1153 terminals)
Level 2 support
N3 environment management
Delegation of actions to Level 1 support (supervision and helpdesk)
Incident management
Service request management
Management of routine N2 and N3 operations
N3 problem management
N2 and N3 change management
Patch Management piloting
Creation, updating of operating documents, operating procedures, quick reference guides, etc.
Supervision: implementation, completeness, and proactivity
Continuous improvement
Level 2 administration of Industrialization/Scripting infrastructures
Active participation in N2 projects
On-call duty 7 days a week
ITS INTEGRA
Systems Engineer
DIGITAL AND IT
September 2015 - November 2018 (3 years and 2 months)
Boulogne-Billancourt, France
Assignments carried out
Within the ITS service center, management of a production environment of 8,000 Servers (Windows 2000 2003 2008, 2012, 2016).
Administration of production, pre-production, and qualification servers
Level 2 system and product incident management
Analysis of critical incidents & consequences
Infrastructure server management (DHCP, DNS, Active Directory, Proxy, Printing, Cluster, Exchange, IIS, Evault, Sage).
Level 2/3 support (hardware and software maintenance).
Configuration of various infrastructure components.
Writing and updating documentation, recommendations, and technical procedures
Automation of recurring tasks (Scripting, VBS, Batch, Powershell).
Active Directory implementation.
Management of Secure Printing servers (Equitrac)
Maintenance of business applications under IIS, Apache Tomcat
Installation, integration, and updating of client applications under IIS and Apache
Certificate management (Renewal, integration, compliance updates, etc.)
Technical Environment: Active Directory, GPO (ADCS, ADSI EDIT), MS SQL Server, Microsoft Cluster, Terminal Server, WSUS, IIS, DNS, DHCP, WINS, VPN, FTP, WDS, Robot Auto-loader, NAS, NLB, DataCore, VMware, NSM, NTbackup, Citrix, Evault, VSS, VBS, Powershell, Batch, Dell Openmanage, Equitrac, Exchange