Freelancer profile translated to English.
Back to original languageAbout Abdelhalim
IT Technician PC & Network - Support & Remote Assistance
Technical support, server/network configuration, security audit, PC troubleshooting.
French
Native or bilingual
Dutch
Fluent
English
Fluent
Arabic
Native or bilingual
Remote only
Primarily works remotely
Experience
- TDK SolutionsField EngineerJanuary 2023 - Today (3 years and 7 months)• • Onsite & remote support for PCs, laptops, printers & mobile devices.• • Dell & HP specialist for repair, installation & diagnostics.
- TotalEnergiesSupport EngineerJanuary 2018 - January 2023 (5 years)• • Daily support for desktops, laptops, iPhones, printers & peripherals.• • Managed ServiceNow tickets, Teams meeting setup, VOIP phone setup.• • Asset tracking, backup tapes, documentation, email release.• • Staging & deployment of PC systems.• • Temporary team leader (planning, communication).
- CHU BrugmannSupport EngineerFebruary 2017 - August 2017 (6 months)• • Installed Windows OS & software per client needs.• • Managed AD accounts, groups, roles & OUs.• • Configured GPOs, remote access & software policies.
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Education
- Technician Support PC/NetworkF.I.J Bruxelles2017Technician Support PC/Network
- Pre-training PC/NetworkF.I.J Bruxelles2016Pre-training PC/Network