Freelancer profile translated to English.

Description

With solid expertise in secure infrastructure administration and an undeniable passion for technology, ready to put exceptional know-how at your disposal. With excellent interpersonal skills, I know how to build trusting relationships with my clients, quickly understanding their needs to meet them with efficiency and precision. Dynamic and highly responsive, I adapt to the rapid evolution of technologies to offer you cutting-edge solutions.

My ability to work in a team, even remotely, allows me to collaborate effectively with other professionals to successfully complete complex projects. Rigorous and organized, I manage each task with particular attention to detail, thus ensuring high-quality results. Stress resistance is one of my strengths: I know how to remain focused and performant, even in the most demanding situations, ensuring the seamless continuity and security of your infrastructures.

I am also capable of sitting and concentrating for long periods, which is essential for meticulous troubleshooting and the development of innovative solutions. My commitment to excellence and my ability to listen and understand expectations make me the ideal partner for your IT projects.

Choosing my services means opting for a dedicated professional who combines technical expertise, human qualities, and unparalleled adaptability. Together, let's explore the infinite possibilities offered by technology to secure and optimize your infrastructure. Contact me to discuss your project and let's discover how I can help you achieve your goals successfully.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

BIOGROUP
Helpdesk Technician
MEDICAL
October 2019 - March 2021 (1 year and 5 months)
Saint-Denis, France
During the COVID-19 crisis, the medical sector faced unprecedented pressure, with major challenges in terms of capacity, diagnostic testing, and health data management. In this context, my role as a helpdesk technician within the Biogroup, which operates 930 medical laboratories in France, became critically important. The tasks assigned to this position evolved to meet the increased demands of this exceptional period, where technology and IT support became essential pillars for ensuring the continuity of health services.

The IT department at Biogroup had to face challenges such as a sudden increase in workload, the need for rapid updates to IT systems to manage a massive flow of data related to COVID-19 screening, and the deployment of solutions enabling medical and administrative staff to work remotely securely. The implementation of robust VPNs, remote access management to medical information systems, and rapid user support for technical issues became essential daily tasks. Furthermore, ensuring the security of health data against a growing cyber threat required increased vigilance and expertise from the IT manager.

These missions, critical for maintaining the operational capacity of the laboratories and the security of patient data, illustrate the vital importance of the IT support function in managing the health crisis. I was thus able to contribute significantly to the group's ability to respond effectively to urgent public health needs, while navigating a work environment profoundly transformed by the pandemic.

Mission 1: Network Infrastructure Update
Implementation of OpenVPN.
Real-time network status monitoring (Nagios): detecting and resolving issues before they affect Biogroup's critical processes.
Mission 2: Deployment of an Electronic Document Management System (EDMS)
Objective: Centralize, secure, and facilitate access to documents and analysis results among healthcare professionals, laboratories, and patients.
Technologies: - EDMS Platform: Hyland (Alfresco)
Database System: MySQL (For storing and managing metadata associated with documents).
Mission 3: Cybersecurity Enhancement
Technologies: - In addition to antivirus and anti-malware software, an Intrusion Detection System (IDS/IPS) solution was implemented: SNORT
Security Framework: ISO 27001
Mission 4: User Support and Training on LabWare LIMS (Laboratory Information Management System).
Online training tool: e-learning platform (Moodle).
Mission 5: Remote Assistance and Incident Management
Remote access tool: TeamViewer
Ticketing system: JIRA
Technical Support System Maintenance IT Security IT Project Management Communication VPN Networks MySQL Monitoring Nagios Jira
TRUSK FRANCE
Network Technician
LOGISTICS AND SUPPLY CHAIN
June 2021 - December 2022 (1 year and 7 months)
Saint-Ouen-sur-Seine, France
Audit of existing network infrastructures.
Identification of gaps in performance, security, and remote management capabilities.
Establishment of specifications.

Installation and configuration of Cisco Meraki MX routers (MX67; MX85).
Implementation of a centralized network management solution (Cisco Meraki).
Configuration of real-time alerts to be immediately informed of performance or security issues.

Prioritization of critical traffic using QoS (Quality of Service).
Implementation of VLANs to segment network traffic between: drivers, internal management.
Configuration of MAC address filtering and packet inspection.
Deployment of PDAs (Personal Digital Assistants):
- Model deployed: Zebra TC77
- MDM: SOTI MobiControl
- OS: Android with Zebra Mobility Extensions (Mx)
Training of drivers on PDAs.
Level 1, 2, and 3 technical support.
Project Management Problem Solving Network Analysis Network Security Communication Cisco Meraki SD-WAN Security QoS Firewall IPS/IDS URL Filtering sandboxing Remote Management Network Virtualization SDN VLAN Network Protocols TCP/IP DHCP DNS SNMP
La Boite à encas
Senior Systems and Network Technician
RESTAURANTS AND FOOD SERVICE
January 2023 - November 2023 (10 months)
Clichy, France
Level 1, 2, and 3 Support
Installation, configuration of Apple computers and tablets (macOS, iOS)
Computer maintenance.
MDM: Jamf Pro
IT asset management (Computers, 'Zebra' industrial printers, Photocopiers, peripherals, and mobile devices).
Network equipment maintenance.
User training on various tools.
Identity and access management
MDM Jamf Pro Cisco Meraki Dashboard Google Workspace slack odoo

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Higher Technician in Systems and Networks (RNCP Title 31115 Level-5)
Ecole Sup Info et Comm
2022
- Assister les utilisateurs en centres de services : * Mettre en service un équipement numérique. * Assister les utilisateurs sur leurs équipements numériques. * Gérer les incidents et les problèmes. * Assister à l'utilisation des ressources collaboratives. * Maintenir, Exploiter et Sécuriser une infrastructure centralisée. * Maintenir et Exploiter le réseau local et la téléphonie. - Sécuriser les accès internet : * Maintenir et Exploiter un environnement virtualisé. * Maintenir et Exploiter un domaine ActiveDirectory et les serveurs Windows. * Maintenir et Exploiter un serveur Linux. * Maintenir et Exploiter une infrastructure distribuée et contribuer à sa sécurisation. * Automatiser les taches à l'aide de scripts. * Maintenir et Sécuriser les accès réseaux distants. - Superviser l'infrastructure : * Intervenir dans un environnement de Cloud Computing. * Assurer sa veille technologique.
Secure Infrastructure Administrator (RNCP Title 31113 Level-6)
Ecole Sup Info et Comm
2023
- Administrer et Sécuriser les composants constituant l'Infrastructure : * Administrer et Sécuriser le réseau d'entreprise. * Administrer et Sécuriser un environnement système hétérigène. * Administrer et Sécuriser une infrastructure de serveurs virtualisée. * Appliquer les bonnes pratiques et participer à la qualité de service. - Intégrer, Administrer et Sécuriser une Infrastructure distribuée : * Créer des scripts d'automatisation. * Intégrer et Gérer les différents environnements de travail des utilisateurs. * Administrer les services dans une infrastructure distribuée. - Faire évoluer et optimiser l'infrastructure et son niveau de sécurité : * Superviser, mesurer les performances et la disponibilité de l'infrastructure et présenter les résultats. * Maintenir et sécuriser les accès réseaux distants. * Proposer une solution informatique répondant à des besoins nouveaux. * Mesurer et Analyser le nivreau de sécurité de l'infrastrucutre. * Participer à l'élaboration et la miser en oeuvre de la politique de sécurité.

Azure Security Engineer Associate
Microsoft Certified
2022
Security Posture Management Vulnerability Identification and Remediation Identity and Access Management Applications Threat Protection Implementation Networks Exécution de la modélisation des menances Trends
Security - Specialty
AWS Certified
2023
Identify the security benefits and responsibilities when using the AWS Cloud Describe how to secure network access to your AWS resources Describe the access control and management features of AWS Determine which AWS services can be used for security logging and monitoring Understand the different data encryption methods to secure sensitive data

Sysadmin

Abdallah R.

Secure Infrastructure Administrator

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