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Zita M.ZM

Zita M.

eCommerce, Retail and Merchandising Specialist

€463/day
London, GB
8-15 years

Average response time: 1 hour

About Zita

I am passionate about online retail and eCommerce and want to help companies realise their potential in this respect. I have spent the past 10 years working for some of the best known UK brands across various retail roles; from Supply Chain to Merchandising and eCommerce Trading roles. I am a self-starter and committed and determined in achieving whatever business goals that you want to achieve.

I can offer transferable skills to help support small/medium brands manage different areas of their business as a 'hands-on' proactive person who is flexible to support you in your unique needs in the eCommerce space bringing my experience of working across many retail brands.

EXPERTISE:
Web content management
Forecasting
Inventory and product lifecycle management
Competitor analysis
Analytics, reporting & actions
Merchandising
Project/Retail event planing
Multi-channel retail
FMCG
Demand Planning
Fashion/Beauty/Duty Free/Gifting/Clearance
Supplier Management
On-site merchandising advise/corrections (most recent work included Navigation review & changes, Beauty product rearrangement by shade

TRANSFERABLE SKILLS
Great communicator
Analytical & nummerical
Highly organised
Commercial thinker
Attention to detail

Please get in touch if you are looking for any support. I am open and flexible to all part time, temporary or contract opportunities.
  • Latvian

    Native or bilingual

  • English

    Fluent

Can work on-site
London (up to 10km)

Experience

  • LVMH
    Multi-Brand eCommerce Operations & Supply Planner
    March 2023 - July 2025 (2 years and 3 months)
    London, United Kingdom
    • Delivered demand planning and stock supply across multiple brands, SKUs, and promotional calendars, ensuring consistent availability.
    • Led order flow management and testing (SAP, SFCC, DLx), supporting seamless customer journeys and minimising operational disruption.
    • Partnered with Beauty Tech, Service Client, Marketing and HQ to align supply chain, eCommerce operations and customer experience.
    • Championed process improvements including Bee Bottle replacement flows, new returns processes, and RPA integration.
    • Oversaw DPD logistics and local warehouse transitions, improving service levels and operational efficiency.
    • Supported new product launches and eCommerce campaigns, ensuring supply readiness and on-time execution.
    • Regularly monitored KPI performance (availability %, stock cover, forecasting accuracy, order flow efficiency) and drove corrective action.
    • Provided cross-functional operational support, reducing friction and enabling successful campaigns and launches.
    E-commerce Inventory Management Analytics & reporting Business Planning Business Operations
  • The British Blanket Company
    Demand Planner
    E-COMMERCE
    November 2022 - Today (3 years and 7 months)
    Bristol, UK
  • Aer Rianta International
    eCommerce Enrichment Manager
    E-COMMERCE
    June 2022 - December 2022 (6 months)
    Dublin, Ireland

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Education

  • Bachelor's Degree, Law and Taxation
    Bournemouth University
    2011
    Bachelor's Degree, Law and Taxation
  • Access to HE, Business and IT
    Bournemouth and Poole College
    2009
    Access to HE, Business and IT

Certifications

  • Ecommerce & Online Merchandising
    Econsultancy
    2020

Skill set

Categories