Freelancer profile translated to English.

Description

Remote Social Media Manager and administrative assistant, with several years of experience in customer relations, communication, and administrative management.

I support companies in managing their social networks (Instagram), content creation, community management, and remote customer support.

Organized, responsive, and autonomous, I work in French and English and adapt quickly to the needs of each project.

Industry field of expertise

Languages

Persian
Native or bilingual
French
Fluent
English
Conversational

Workplace preferences

Can work on-site

Strasbourg (up to 50km)

Freelance
Social Networks
CULTURE
May 2022 - July 2023 (1 year and 2 months)
Strasbourg, France
Management of remote administrative tasks: data entry, organization, email management, and customer support.
Microsoft Word Microsoft Excel
Hosseini Co.
Administrative Employee – Customer Relations Manager & Commercial Assistant
January 2022 - Today (4 years and 5 months)
Geispolsheim, France
• • Management of national and international customer relations (French/English).
• • Sales follow-up and assistance to the sales department.
• • Drafting of quotes, emails, and administrative documents.
• • Coordination with production, logistics, and project management teams (MS Project).
• • Website update and internal documentation management.
• • Organization of meetings, schedule management, and preparation of management reports.
• • Development of customer loyalty strategy.
• • Contribution to the improvement of internal processes and monitoring tools.
• • Training and supervision of new administrative employees.
Radio-Télévision de la République Islamique d'Iran
Administrative Employee
January 2012 - January 2018 (6 years)
Tehran, Tehran Province, Iran
• • Organization of meetings and management of internal/external communication.
• • Drafting and follow-up of contracts with partners and service providers.
• • Administrative management, file tracking, and optimization of internal procedures.
• • Support for human resources and interdepartmental coordination.
• • Implementation of an electronic archiving system.
• • Budget monitoring and preparation of administrative reports.
• • Collaboration with the public relations department for institutional communication.