Yong Yao

Expert Consultant MS Dynamics CRM/BI - 18 years of experience

For large companies (REXEL France, DANONE, SCAM and Antargaz, GIVENCHY) and SMEs (Edmond de Rothschild, Naxicap, Albingia, GIDE, Primonial, FEPEM, AT Internet, SADED and CFI)

- Feasibility studies, solution design and proposals

- Technical audit of existing CRM application

- Development and customization of MS CRM 3.0 / 4.0 / 2011 / 2013 / 2015 / 2016 / Dynamics 365

- Migration from CRM to Microsoft Dynamics CRM 2011 / 2013 / 2015 / 2016 / Dynamics 365

- Upgrade of Microsoft Dynamics CRM

- Installation and configuration of CRM 4.0 / 2011

- Data migration for CRM (SQL Server 2005/2008/2012/2016)

- Experience in project execution with MCS consultants

- WCF / REST Api development

- JavaScript / Json development

- SSIS development

- Installation & Configuration & Development of Dynamics 365 Portals (Customer Self-Service Portal)

- Plug-in development for CRM 4.0 / 2011 / 2013 / 2015 / 2016 / Dynamics 365

- Workflow development for CRM 4.0 / 2011 / 2013 / 2015 / 2016 / Dynamics 365

- Business Process Flow (BPF) management for CRM 2013 / 2015 / 2016 / Dynamics 365

- Synchronization management between AS400 and MSCRM2011

- Integration between Delphi application and CRM

- Search Engine Integration and Configuration

- Automating tasks via Microsoft Flow

- Integration of Microsoft CRM with external web services and stored procedures

- Synchronization management between Dynamics 365 Online and Microsoft Teams Shifts

- Integration of Microsoft CRM and SharePoint (C#, Web Services, ASP.NET, SharePoint Designer)

- Opt-In & Opt-Out management (GDPR)

- Implementation of KingswaySoft solution for Dynamics CRM

- ASP.NET web application development for Microsoft CRM

- Reporting Services report creation

- Integration of ClickDimensions solution for Marketing Automation

- Ongoing Technical Support (TMA)

- CRM Data Management / Power BI Professor