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Ylenia MicciYM

Ylenia Micci

Senior UX Designer / UX Consultant

€650/day
Varese, IT
8-15 years

Average response time: 1 hour

About Ylenia

In Short

I help product teams and companies bring order to their digital experiences: I identify critical issues, translate requirements into clear architectures and coherent flows, and propose concrete solutions with precision and transparency.

What I Can Do for You

  • UX Expert Evaluation and Reporting: I analyze systems (websites, e-commerce, apps) from both user and business perspectives, identify barriers, and produce actionable improvement proposals.
  • Onboarding & Conversion Flow Review: I work with existing data and activation goals to propose a new flow structure and best practices.
  • Email Marketing & Post-Purchase Journeys: I review usability, coherence, tone, and segmentation—turning emails into touchpoints that enhance the brand experience.
  • Strategic Redesign (personas, customer journeys, UX flows, information architecture, redesign of critical modules): for organizations needing a structural change, I step in with precision, respect for timelines, and thorough operational documentation.

Who I Am

With previous experience in complex contexts (banking, electronic components, public institutions, pharmaceuticals) and more dynamic sectors (luxury fashion, sports, and technical apparel), I bring a balanced approach: methodological rigor combined with contextual sensitivity.

Work Approach

I offer support for projects with defined durations, through UX audits or focused Figma prototypes. I believe effectiveness and sustainability can coexist in a balanced way.
If you’re looking for a professional who works with ethics, punctuality, and clarity, let’s talk.
  • Italian

    Native or bilingual

  • English

    Fluent

Can work on-site
Varese (up to 50km)

Experience

  • SNCE group
    UX Designer
    May 2015 - Today (11 years and 1 month)
    • Laid out information architectures and wireframes.
    • Designed website UX/UI and prototypes.
    • Identified personas, user stories, scenarios. Drawn up benchmarks, reports.
    • Helped in developing customer experience optimization methodology.
    • Front-end development of landing pages.
    • CSS animations.
    • Designed social posts.
    • Project management.
  • Il Gigante spa
    Counter Clerk
    October 2007 - October 2015 (8 years)
    Varallo Pombia, NO, Italy
    • Counter service in various department: technology department, bakery, cashier, clothing department
  • Naturam srl
    Graphic and web designer, web developer
    September 2014 - December 2014 (3 months)
    Novara, NO, Italy
    • Brand identity definition and declination
    • Logo design
    • Designed course materials
    • Websites UI and custom development

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Education

  • UX Certificate
    NN/g
    UX Certificate
  • Master degree
    Politecnico di Milano
    2015
    Master degree

Skill set

Categories