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Wioleta KarwelWK

Wioleta Karwel

BUSINESS ANALYST / 4PL CUSTOMER EXPERIENCE PARTNER

€370/day
Barcelona, ES
3-7 years

Average response time: 1 hour

About Wioleta

  • Spanish

    Native or bilingual

  • English

    Fluent

  • Polish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Maersk
    BUSINESS ANALYST / 4PL CUSTOMER EXPERIENCE PARTNER
    January 2023 - October 2025 (2 years and 9 months)
    Valencia, Spain
    Collaborated on the implementation process of operational platforms and analyzing workflows. Conducted root-cause analysis of interface errors, troubleshooting EDI integration processes, collaborating with IT and client stakeholders to address technical gaps and system bottlenecks Developed Power BI dashboards to support data-driven decision-making. Acted as a bridge between operational teams and technical units to align platforms with business objectives.
  • Amazon
    SUPPLY CHAIN ANALYST
    October 2022 - December 2022 (2 months)
    Barcelona, Spain
    Managed EU/UK demand forecasting and scheduling with data-driven insights. Collaborated with tech teams to transition operational processes and analyze CRM-related impacts. Monitored KPIs and identified areas for efficiency improvements.
  • Flextronics
    CUSTOMER SERVICE SPECIALIST – GLOBAL PROCUREMENT & SUPPLY CHAIN
    August 2017 - October 2021 (4 years and 2 months)
    Tczew, PM, Poland
    Coordinated CRM and logistics projects across global hubs (Hungary, Hong Kong, Mexico). Interfaced with sales, planning, and procurement units to develop and refine logistics strategies based on business KPIs. Supported internal reporting and risk mitigation by maintaining accurate inventory levels and executing continuous process reviews. Improved procurement workflows and pricing through effective negotiation with customers and vendors. Developed documentation for inventory and supply chain reporting.

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Education

  • M.A. IN ECONOMICS &
    UNINT University
    2022
    M.A. IN ECONOMICS &
  • M.A. IN BUSINESS INTERNATIONAL MANAGEMENT
    WSB Merito University
    2022
    M.A. IN BUSINESS INTERNATIONAL MANAGEMENT

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