About Vincent
My expertise
- Digital Accessibility: audit, inclusive design consulting, team upskilling
- UX Design: user research, information architecture, prototyping, usability testing
- Co-creation: design and facilitation of workshops (ideation, prioritization, co-design)
References
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- Orange BusinessUX Designer (Niji)TELECOMMUNICATIONSApril 2023 - April 2025 (2 years)
🎯 VIBE PROJECT | October 2023 – April 2025
Unified B2B offer management platform allowing Orange Business professional clients to manage all their services with a seamless experience.📋 Incident and Support Workflow- Facilitation of collective intelligence workshops with multiple stakeholders (PO, technical leads, UX teams) to define MVP workflows and functionalities
- Cross-team collaboration with Unify Desk for system integration
- Wireframing of critical workflows: ticket submission, incident tracking, item search, onboarding, documentation access
- Guerrilla user testing
♿ Digital Accessibility Expertise- Identification of applicable RGAA criteria from the mockup phase
- Performance of a preliminary accessibility audit on the initial mockups
- Writing a report and presenting recommendations to stakeholders
🔗 Transverse Coordination- Organization of semantic harmonization work between interconnected projects
- Aggregation of terminological repositories
🎯 STREAM PROJECT | October 2024 – January 2025
Autonomous quote and order workflow- Definition of the MVP workflow and agile wireframing
- Evangelization of the user testing approach to product teams
🎯 MSS PLATFORM | April 2023 – October 2023
Offer management for international clients- Takeover and restructuring of ongoing UX work
- Organizational audit and identification of areas for improvement
- Collaboration with POs and PMs on new features
- Preparation for the transition to the VIBE project
- CAL&F - Crédit Agricole Leasing & FactoringUX Designer (via Niji)BANKING AND INSURANCESeptember 2022 - October 2022 (1 month)Design of the "Objectif Transition Énergétique" platform, enabling client companies to manage their energy transition.
- Conducting user testing on the MVP
- Co-facilitating design workshops at the client's site
- Wireframing interfaces in accordance with the client's Design System
- Groupe ColiséeUX Designer (via Niji)HEALTH AND WELLNESSApril 2022 - August 2022 (4 months)
Redesign of the group's website for its various country presences.
🔍 User Research- Competitive benchmarking
- Qualitative interviews with end-users (family caregivers, independent seniors)
- Creation of persona profiles and user journeys
🎨 UX Design- Proposal of a new site structure
- Finding solutions to meet user and client needs
- Wireframing of key journeys: facility search, needs identification assistance, company information search
- Collaboration with UI teams for the application of the artistic direction
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Education
- Computer EngineeringUniversité de Technologie de Compiègne (UTC)2014Formation d’Ingénieur Informatique. Spécialisation Ingéniérie des Connaissances et des Supports d’Informations.
- Master User Experience Design (UXD)Université de Technologie de Compiègne (UTC)2015Formation de spécialistes de l’UX Design, maitrisant les méthodologies d’analyse et d’observation des situations complexes d’interaction, les processus de conception et de réalisation de produits et services technologiquement innovant.
Certifications
- Design Thinkerdthinking academy2019
- Facilitation in Collective Intelligencedthinking academy2019