Freelancer profile translated to English.

Description

Professional with over 5 years of experience in the Power Platform, mainly working with Dynamics applications (Sales, Marketing), as well as other tools (PowerBI, PowerPages, PowerApps, Power Virtual Agents now Copilot Studio).

With the AI revolution, I have specialized in process automation using n8n, Power Automate, Copilot Studio, and other automation platforms like Zapier or Make.

Industry field of expertise

Languages

Spanish
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Madrid (up to 10km)

FREELANCE
Dynamics Freelance Consultant and Trainer
May 2021 - Today (5 years and 1 month)
Madrid, Spain
CRM CONSULTING
Functional analysis of requirements and effective communication between IT and business.
Leading projects for migrating CRM from Hubspot to Dynamics Marketing
Development of Dynamics integrations with third parties: Mailchimp, Facebook, WhatsApp...
Advanced automations with Power Automate and Plugins.
Configuration of complex journeys for marketing activities
Use of PowerBI for data analysis and reporting.
Design of model-driven and canvas PowerApps.
Work with Agile methodologies (JIRA) and Scrum.

AI AGENTS
Development of agents with Power Virtual Agents/CopilotStudio.
Development of agents with N8N and platforms like Make and Zapier

TRAINING
Production of courses on Dynamics 365 CE and Power Automate
(https://imaginaformacion.com/cursos/curso-microsoft-dynamics-ce-crm)
Preparation of practical workshops for end-users.
Customized training for companies.
Training Product Development Microsoft Power BI
CODERE
Dynamics CRM Technician
December 2020 - January 2024 (3 years and 1 month)
• Configure Dynamics CRM for marketing needs and compliance requirements. Use of SharePoint as well.
• Improve the overall performance of the system.
• Manage the creation of developments within the CRM needs.
• Deliver reports in PowerBI about campaigns and incidents.
• Work with agile methodology: Scrum. Azure DevOps and Jira.
• Configure leading Gambling software for bonus: Playtech-Genbet
GFI
Dynamics CE Functional Consultant
February 2020 - December 2020 (10 months)
• Deep knowledge about Sales and Marketing applications.
• Working with agile (SCRUM) and ITIL project management.
• Taking requirements to implement Microsoft CRM in new clients.
• Determine the gap between the standard solution and customer needs to configure tool customization.
• Design and develop applications adapted to specific scenarios with the Power Platform (Canvas, Portal and Model-Driven).
• Model software solutions for customer needs.
• Create reports with PowerBI and integrate them in the applications.