About Vanessa
French
Native or bilingual
English
Fluent
Experience
- GENISIS PERFORMANCEOperational Performance ConsultantCONSULTING AND AUDITSNovember 2025 - Today (7 months)Île-de-France, France
- I help mid-sized companies identify process bottlenecks and their associated costs, starting from their actual data, not just their dashboards.
What I do concretely:- Factual diagnosis in 15 days: mapping your actual process flows using Process Mining (Celonis) from your ERP, CSV, or log data. You see what's really happening, not what you think is happening.- Identification of hidden friction: invisible rework, unidentified bottlenecks, costs that no one consolidates.- Transformation support: I stabilize your processes before any ERP, AI, or automation project and engage your teams towards sustainable solutions.What sets me apart:16 years of hands-on quality experience at L'Oréal R&I · +100 audits · Celonis for Consulting certified (Gartner Process Mining #1 2025) · License in my name. - ITESOFTPRODUCT MARKETING MANAGERJuly 2023 - October 2023 (3 months)92500 Rueil-Malmaison, France
- **Market Strategy**: Real estate market study for customer file automation.
- **Development Strategy**: Analysis of challenges and customer insights for insurance companies.
- **Product Development**: Testing, support for pre-sales, marketing, and UX teams. Competitive intelligence. FAQ revision.
- L'ORÉAL, Recherche & InnovationAUDITOR, TRAINER, STUDY MANAGER & QUALITY PROJECT MANAGERLUXURY GOODSAugust 2007 - September 2023 (16 years and 1 month)Clichy, France
- **Audit Expertise**: Coordination and execution of +100 audits with review and validation of action plans for Contract Research Organizations (CROs)
- **QMS Management**: Document writing and review. Process modeling (Visio)
- **Standardization**: Redesign and harmonization of GCP protocols
- **Cross-functional Governance**: Creation of a single GDPR guideline for R&I
- **Digitalization**: Creation of a Quality workspace (SharePoint). Creation of a digital learning module for Quality and GCP/GLP training
- **Management**: Management of GLP studies on alternative methods and associated budget monitoring
- **Performance**: Implementation and monitoring of internal and provider KPIs
- **Data Management and LIMS**: Key user for LIMS project. Compilation of study data for the creation of a study database.
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Education
- MSc Marketing Communication and Business StrategiesINSEEC MSC Paris2024Master
- Professional Bachelor's Degree in Quality, Hygiene, Safety & Environment ManagementIUT d'Evry Evry Courcouronnes2006Licence Professionnelle Management Qualité Hygiène Sécurité & Environnement
Certifications
- Celonis for consultingCelonis2024