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Vanessa PelageVP

Vanessa Pelage

Operational Excellence Consultant

€944/day
Crosne, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Vanessa

I transform your data into a lever to transform your processes.
I use Celonis Process Intelligence to quickly identify and remove friction from your workflows where traditional methods fail.
Formerly at L'Oréal, I don't do theoretical mapping: I build the governance of your transformations (ERP, AI) on facts, not assumptions. My job is to ensure your processes serve your business, and not the other way around.
Your growth is hidden in your process performance.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Crosne (up to 50km), Paris (up to 40km)

Experience

  • GENISIS PERFORMANCE
    Operational Performance Consultant
    CONSULTING AND AUDITS
    November 2025 - Today (7 months)
    Île-de-France, France
    • I help mid-sized companies identify process bottlenecks and their associated costs, starting from their actual data, not just their dashboards.

    What I do concretely:
    - Factual diagnosis in 15 days: mapping your actual process flows using Process Mining (Celonis) from your ERP, CSV, or log data. You see what's really happening, not what you think is happening.
    - Identification of hidden friction: invisible rework, unidentified bottlenecks, costs that no one consolidates.
    - Transformation support: I stabilize your processes before any ERP, AI, or automation project and engage your teams towards sustainable solutions.

    What sets me apart:
    16 years of hands-on quality experience at L'Oréal R&I · +100 audits · Celonis for Consulting certified (Gartner Process Mining #1 2025) · License in my name.
    Celonis Process Audit Process Optimization Business Process Management Business Process Architect
  • ITESOFT
    PRODUCT MARKETING MANAGER
    July 2023 - October 2023 (3 months)
    92500 Rueil-Malmaison, France
    • **Market Strategy**: Real estate market study for customer file automation.
    • **Development Strategy**: Analysis of challenges and customer insights for insurance companies.
    • **Product Development**: Testing, support for pre-sales, marketing, and UX teams. Competitive intelligence. FAQ revision.
    Business Development Product Marketing Market Research UI/UX Design
  • L'ORÉAL, Recherche & Innovation
    AUDITOR, TRAINER, STUDY MANAGER & QUALITY PROJECT MANAGER
    LUXURY GOODS
    August 2007 - September 2023 (16 years and 1 month)
    Clichy, France
    • **Audit Expertise**: Coordination and execution of +100 audits with review and validation of action plans for Contract Research Organizations (CROs)
    • **QMS Management**: Document writing and review. Process modeling (Visio)
    • **Standardization**: Redesign and harmonization of GCP protocols
    • **Cross-functional Governance**: Creation of a single GDPR guideline for R&I
    • **Digitalization**: Creation of a Quality workspace (SharePoint). Creation of a digital learning module for Quality and GCP/GLP training
    • **Management**: Management of GLP studies on alternative methods and associated budget monitoring
    • **Performance**: Implementation and monitoring of internal and provider KPIs
    • **Data Management and LIMS**: Key user for LIMS project. Compilation of study data for the creation of a study database.
    Quality Management Operational Audit Process Optimization Training Digitalization Project Management

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Education

  • MSc Marketing Communication and Business Strategies
    INSEEC MSC Paris
    2024
    Master
  • Professional Bachelor's Degree in Quality, Hygiene, Safety & Environment Management
    IUT d'Evry Evry Courcouronnes
    2006
    Licence Professionnelle Management Qualité Hygiène Sécurité & Environnement

Certifications

  • Celonis for consulting
    Celonis
    2024

Skill set

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