Freelancer profile translated to English.

Description

Versatile administrative assistant, I support companies, freelancers and entrepreneurs in their various administrative and organizational needs.

Thanks to my experience in administrative management, HR, commercial support and customer relations, I can handle numerous tasks: administrative follow-up, email management, appointment scheduling, customer support, invoicing, schedule organization, after-sales service management, or even preparation and formatting of professional documents.

Organized, rigorous and autonomous, I adapt to the needs of each client to save them time and allow them to focus on their core business.

Available for one-off or regular remote work missions.

Languages

French
Native or bilingual
Spanish
Basic
Malagasy
Basic
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

WE KONNECT NOW INTERNATIONAL
Executive Assistant - Administrative and Commercial Management
November 2020 - Today (5 years and 7 months)
Back-office administrative and organizational management
• Commercial management: quotes, invoicing, and sales follow-up
• Customer follow-up and after-sales service (SAV) management

Customer Support
• Processing and resolving customer requests
• Email management and request tracking

Administrative and Commercial Management
• Invoice tracking and financial reporting
• Sales reporting and analysis
• Schedule management and team coordination

HR Management
• Recruitment and administrative HR management
• Absence tracking, variable payroll data entry, and salary verification

Communication and Writing
• Drafting professional correspondence and documents
• Social media management and communication

Administrative and Financial Follow-up
• Invoice checking and tracking
• Preparation of financial tracking spreadsheets (Excel)
• Payment and invoicing tracking
• Preparation of documents for transfer to the accountant

Financial Management and Budget Monitoring
• Development and updating of financial tracking spreadsheets
• Expense tracking and categorization
• Development of forecasts and expense anticipation
• Implementation of payment schedules
• Preparation of simplified financial reports
Administrative and Commercial Management Customer Support After-Sales Service (SAV) Quotes and Invoicing Commercial
EMALEC
HR Officer - Replacement for HR Manager
August 2020 - October 2020 (2 months)
Personnel administration and HR management replacing the HR Manager:

• Personnel administration and employee file tracking
• Recruitment and onboarding of new employees
• Management of employment contracts and amendments
• Management of sick leave, absences, and administrative follow-up
• Tracking and management of expense reports
• Organization of business travel
• Management and follow-up of employee requests
• Management and follow-up of employee representative bodies (IRP / CSE)
• Development of HR tracking tools and spreadsheets
• Schedule management and organization
• Coordination with internal teams and management
Administrative HR Management Personnel Administration Recruitment Contract Management Administrative Support
CAPGEMINI
HR Administrative Management - Shared Services Center (SSC)
March 2018 - November 2018 (8 months)
Lyon, France
HR administrative management within a Shared Services Center (SSC)
• Administrative follow-up of employee files
• Management of contracts and amendments
• Updating HR data and internal tools
• Coordination with HR teams and internal departments
• Administrative support for employees and managers
Administrative HR Management Personnel Administration Contract Management Administrative Support File Management