Freelancer profile translated to English.

Description

As an Administrative Assistant & Customer Support, I am involved in the complete management of customer relations during a strategic evening slot (7 PM-11 PM).

My role is to ensure the continuity of customer service outside of office hours, in order to guarantee responsiveness, satisfaction, and loyalty.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

konica minolta
Administrative Assistant
RETAIL (LARGE RETAILERS)
April 2026 - Today (2 months)
Carrières-sur-Seine, France
As an Administrative Assistant & Customer Support, I am involved in the complete management of customer relations during a strategic evening slot (7 PM-11 PM).

My role is to ensure the continuity of customer service outside of office hours, in order to guarantee responsiveness, satisfaction, and loyalty.
Salesforce Falcon SAP B2B Customer Management Customer Management Logistics Monitoring Sales Administration Management Complaint Management
Pixid
Administrative Assistant
DIGITAL AND IT
January 2022 - June 2024 (2 years and 5 months)
Courbevoie, France
As an Administrative Assistant & Customer Support, I am involved in the complete management of customer relations during a strategic evening slot (7 PM-11 PM).

My role is to ensure the continuity of customer service outside of office hours, in order to guarantee responsiveness, satisfaction, and loyalty.
Salesforce SAP Administrative Sales Management Complaint Management
Infenix
Customer Support / Customer Management
E-COMMERCE
August 2013 - November 2018 (5 years and 3 months)
Paris, France
Administrative Management
Customer Management
Order Management (entry - shipping - after-sales service)
Dispute Management
Backoffice Management