About Tom
- Zero-Ramp Strategic Leadership: I bring decades of experience as a Head of L&D and Director, allowing me to stabilize departments and lead large-scale transformations with immediate effect.
- Dual-Threat Expertise (IT + Pedagogy): My background as a Systems Analyst and Computer Science Professor enables me to design learning solutions that are technically robust (LMS, CRM, SQL, Python) and educationally superior.
- Proven Digital Transformation: I have a track record of migrating legacy organizations to modern digital platforms, successfully increasing revenue and operational efficiency while reducing overhead.
- Curriculum Architecture for High-Stakes Environments: From developing national recurrent training for Air Traffic Controllers to launching university Project Management programs, I design curriculum that meets the highest standards of excellence.
- Immersive Learning Visionary: I stay at the forefront of educational technology, having pioneered the use of 3D virtual reality campuses to create deeply engaging, narrative-driven learner experiences.
- L&D Strategy & Audit
- Digital Transformation & LMS/CRM Integration
- Advanced Instructional Design & Curriculum Development
- Interim Management (Transformation Director)
- Project & Risk Management (PMP Aligned)
English
Native or bilingual
Experience
- Sales Made EasyHead, Learning and DevelopmentEDUCATION AND E-LEARNINGJanuary 2021 - January 2025 (4 years)France• • Strategic Leadership: Provided senior-level strategic advice in the creation, measurement, and monitoring of organizational goals, driving alignment across departments to meet long term objectives.• • Learning and Development: Led the design, development, and implementation of internal and external curriculum and training programs for staff, enhancing performance and skill development.• • Stakeholder Engagement: Collaborated with external stakeholders to ensure alignment with organizational goals, fostering strong relationships to achieve mutually beneficial outcomes.• • Digital Marketing and Sales Strategy: Led digital marketing initiatives and contributed to the development of sales strategies, driving brand awareness, customer engagement, and revenue growth through targeted online campaigns and cross-functional collaboration.• • Digital Systems Management: Managed the selection, integration, and oversight of key digital automation systems, including LMS, CRM, financial, and client support platforms, optimizing operational efficiency.• • Project and Risk Management: Led project and risk management efforts to ensure program alignment with strategic objectives, mitigating risks and ensuring successful delivery of key initiatives.• • Team Leadership: Provided leadership by building, mentoring, and motivating a high performing team, ensuring achievement of goals and fostering a positive, collaborative work environment.• • Budget and Resource Management: Contributed to the development, management, and monitoring of budgets, ensuring optimal resource allocation and financial accountability.• • Policy Development: Developed, implemented, and managed organizational policies, procedures, and processes, ensuring operational consistency and compliance with industry standards.
- Federation of Canadian Municipalities, Green Municipal FundSenior Advisor, Continuous Improvement UnitJanuary 2020 - January 2021 (1 year)• • Organizational Effectiveness Leadership: Led internal organizational effectiveness initiatives for the Green Municipal Fund (GMF), driving improvements in efficiency and performance across the organization.• • Process Improvement: Identified and implemented modern, efficient ways of working, optimizing operations and fostering a culture of continuous improvement.• • Solution Implementation: Proactively adapted management systems, organizational practices, and operational tools to deliver timely, cost-effective solutions that maximized GMF's performance and program delivery.• • Strategic Advice: Provided strategic guidance to senior management, ensuring alignment and buy-in across GMF units to ensure the successful execution and sustainability of initiatives supporting organizational mandates.
- NAV CanadaContinuing Education Specialist, Continuous Learning ProgramsJanuary 2019 - January 2020 (1 year)• • Continuous Learning Program Leadership: Redesigned and managed NAV Canada's national continuous learning program, including the Air Traffic Controller Annual RecurrentTraining program and other key national initiatives, ensuring alignment with organizational goals.• • Management Team Collaboration: Actively contributed as a member of the management team in the Operational Training department, providing guidance to achieve organizational KPIs and drive positive changes.• • Stakeholder Guidance: Provided expert advice to stakeholders in the development of programs tailored to meet both individual and organizational needs, enhancing training effectiveness.• • Project and Change Management: Utilized project management and change management techniques to effectively oversee and deliver projects, ensuring successful implementation and adoption of new initiatives.• • Technology Integration: Leveraged technology to enhance the learning experience for employees, improving engagement and efficiency in training delivery.
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Education
- Project Management Training PMP Certification ProgramInstitute2018Project Management Training PMP Certification Program
- ISW Facilitator Development CertificateUniversity of the Fraser Valley2014ISW Facilitator Development Certificate