Freelancer profile translated to English.
Back to original languageAbout Thomas
Hello 👋🏻
I am Thomas, a freelance Senior Product Designer based in Paris, with 6 years of experience in digital services of general interest.
I design useful products for those who serve the public (civil servants and users) and for mission-driven organizations.
My job: transforming often complex administrative processes into simple, dignified, and accessible experiences for everyone.
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🏛 Recent missions:
- beta.gouv: Product Designer on a public digital service
- CNAF: Senior UX Designer, design of a professional tool for advisors + internal Design System (Sept 2025 - March 2026)
- EDF via UserAdgents (18 months on-site): UX/UI redesign of the EDF&Moi app (web, iOS, Android), RGAA compliance, global Design System
- AFM Téléthon & Institut de Myologie: website redesign, 10 qualitative interviews, 4 co-design workshops, accessible Design System
- French Ministries: user-centered design of public services
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🔧 What I work on:
🧠 User Research: field observation (shadowing), interviews, scenario-based testing, actionable reporting
🖌️ Product Design: scoping, user flows, interactive prototyping, responsive design
🧩 Design System & RGAA Accessibility: creation, maintenance, accessibility compliance
🤝 Digital Transformation: workshop facilitation, user-centered method training
🤖 Generative AI: exploration as a lever to empower public servants and streamline user journeys, integration into my design workflow
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🗺 Methods:Design Thinking · Double Diamond · Lean UX · Design Sprint
🛠 Tools:Figma · Sketch · Miro · Mural · Notion · ChatGPT · Claude
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📩 Available for freelance, on-site, or fixed-price projects.
French
Native or bilingual
Can work on-site
Paris (up to 50km), Lyon (up to 50km), Nice (up to 50km), Marseille (up to 50km)
Experience
- beta.gouv.frSenior Product DesignerPUBLIC SECTORApril 2026 - Today (2 months)Paris, FranceRedesign of the common information system for Transitions Pro.> Used by the 18 French regions to process professional retraining pathways (PTP, Disciplinary Dismissal Scheme, VAE, TRANSCO).User Research and Strategic Scoping:
- Conducted 48 semi-structured interviews with the 4 professional families (Processing, Commission, Management, DG/Project) across 13 regions.
- Interview analysis: individual and by professional group.
- Mapping of the case lifecycle and the ecosystem of stakeholders (France Compétences, Certif'Pro, ATPro, OPCO, OF, ETA, beneficiaries).
- Prioritization of cross-functional verdicts and definition of the MVP scope with the product team.
- Industrialization of transcript processing with Claude (Cowork) through a chain of personalized and structured skills.
Design and Co-design of a new professional information system:- Facilitated co-design workshops with the teams of the 18 ATPro.
- UX/UI design and interactive prototyping with Figma (360° case view, redesigned dashboard, functional alerts, native multi-windowing).
- Conducted scenario-based user testing on critical professional workflows.
- Iterations in MVP / Lean UX approach, in collaboration with DINUM and beta.gouv.fr.
- Continuous collaboration with Certif'Pro PMs, Ordésoft editor, and ReactJS developers.
Public Service Design System, Responsive and Accessible:- Inventory of existing components.
- Visual harmonization of professional pictograms and iconography.
- Redesign of text styles and typography definition.
- Definition and standardization of colors (including WCAG 2.1 AA contrast compliance).
- Creation of responsive, accessible, and scalable components, shareable across different systems.
Environment & Tools:- Figma
- Notion
- Microsoft Suite
- Claude AI
- CNAF
On Malt
Senior UX designerPUBLIC SECTORSeptember 2025 - March 2026 (7 months)Paris, FranceDesign of an internal management tool:- Field observation phase and reporting of pain points / opportunities.
- Mapping of user journeys and business context.
- Prioritization of user needs for project viability.
- Facilitation of co-design workshops with business teams.
- UX/UI design with interactive prototyping.
- Conducted scenario-based user testing.
- Collaboration with PMs, UI designers, and developers.
Creation of an internal Design System, responsive, accessible, and scalable:- Inventory of existing assets.
- Visual harmonization of pictograms.
- Complete redesign of text styles.
- Definition and standardization of colors.
- Creation of responsive and scalable components.
Environment & Tools:- Figma
- Miro
- Microsoft Suite
- Le Renard BleuProduct designerDIGITAL AND ITNovember 2024 - August 2025 (8 months)Paris, FranceOn-site mission (2 months) at the Institut de MyologieComplete redesign of the Institut de Myologie website:
- Conducted an ergonomic and accessibility audit of the existing website, along with an inspiration benchmark.
- Led 10 qualitative interviews (preparation, execution, reporting).
- Organized and facilitated 4 collaborative workshops (8 to 12 participants each).
- UX/UI design with interactive prototyping.
- Conducted scenario-based user testing (4 scenarios tested with 9 users).
- Created a responsive, accessible, and scalable Design System.
Agency Missions:- Responding to tenders & client projects:
- Redesign of a time tracking reporting process in the mobility sector.
- Facilitated a 2-day Design Thinking seminar for the creation of innovative products and services.
- Created a white-label, multi-brand, responsive, accessible, and scalable Design System.
Tools:**- Figma
- Mural
- Microsoft Suite
Clients:- Chabé · AFM Téléthon · Institut de Myologie · NRJ
Recommendations
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Education
- Master UX Design (work-study program)ECV Digital2020Master UX design
- Bachelor "Web and Digital Designer" (work-study program)Campus Sciences-U Lyon2018Bachelor "Concepteur réalisateur web et digital"