Freelancer profile translated to English.
Back to original languageAbout Tanguy
I offer personalized support for the implementation of AI voice agents in your company, allowing you to:
- Automatically manage your incoming calls 24/7
- Improve your conversion rate through consistent professional service
- Reduce your operational costs while increasing your service quality
- Analyze and optimize your customer interactions with precise data
Exceptional Capabilities of Voice Agents
- Fluid conversations with minimal latency: understand customer intent even with complex phrasing
- Accurate information about your company: hours, services, prices, availability, and product information
- Advanced call qualification: identify the nature and urgency of each request
- Intelligent appointment scheduling: perfect synchronization with your calendar to avoid scheduling conflicts
- Targeted call transfer: redirection to the right contact person based on the identified need
- Answers to frequently asked questions: automatic processing of recurring requests
- Ability to use tools: Can perform actions while holding conversations (check order status, enter information into a CRM, create a ticket...)
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- AitomFounderTELECOMMUNICATIONSMarch 2025 - Today (1 year and 3 months)Antibes, FranceAitom helps companies automate their incoming calls with custom AI voice agents.Key Benefits for Your Business
- Total Availability 24/7: Never miss a business opportunity again, even outside office hours
- Substantial Savings: Reduce your telephone reception costs by up to 70% while improving your service
- Free Up Your Teams: Allow your employees to focus on high-value tasks rather than call management
- Valuable Customer Data: Utilize transcriptions and analyses to refine your sales strategy
Aitom offers AI voice agents capable of:- Understanding and responding to customer requests in natural language
- Providing accurate information about your services and products
- Qualifying calls and redirecting them to the appropriate person
- Intelligently managing your calendar and scheduling appointments
- Perfectly adapting to your industry and company culture
Comprehensive Performance MonitoringThrough the Aitom application, you have an intuitive dashboard offering:- Detailed history of all calls
- Complete conversation transcriptions
- Audio recordings for quality control
- Automatically generated intelligent summaries
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