About Sylwia
Polish
Native or bilingual
German
Fluent
English
Conversational
Experience
- S.W SolutionsDigital Products & E-CommerceDecember 2025 - Today (6 months)Berlin, GermanyFreelance Digital Product Creator & E-Commerce SupportFounder of S.W Solutions – digital planning tools and productivity templates.• Creation and development of digital planners (financial tracking, productivity dashboards, structured planning systems)• Design and optimization of German-language product descriptions and checkout texts for the DACH market• Customer support via email (pre- and post-purchase inquiries)• Data organization and documentation in Excel / Google Sheets• Continuous improvement of user experience and product structure• Independent management of digital workflows and online toolsFocused on structured work, clean documentation, and high-quality German-language communication.
- EDEKAWarenmanagement & FilialorganisationRETAIL (SMALL BUSINESS)October 2021 - Today (4 years and 8 months)Berlin, Germany
- Organisation von Waren- und Dispositionsprozessen
- Verantwortung für Bestellungen und Warenverfügbarkeit
- Strukturierte Arbeitsweise im Schichtbetrieb
- Kundenberatung und serviceorientierte Kommunikation
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Education
- Umschulung zur Verkäuferin (IHK)FORUM Berufsbildung e.V.2015Umschulung zur Verkäuferin (IHK)