About Sylvain
French
Native or bilingual
English
Fluent
Experience
- Glady (glady.com)Chief Product OfficerSOFTWARE PUBLISHINGJune 2021 - September 2023 (2 years and 3 months)Paris, France
- +€15M ARR generated through the Wedoogift rebranding → Glady, directly contributing to the acquisition by Sodexo. Led a team of 50 people (PM, Design, Marketing), platform processing €350M/year in transactions, maintaining an exceptional NPS of 4.7/5
- Team doubled in 12 months (25 → 50): recruited Head of PM, Head of Design, created Product Marketing and Design Studio functions
- Led the rebranding Wedoogift → Glady: new identity, market repositioning, migration of 5K customers without churn, opening of customer self-service
- Implemented an organization in autonomous squads (8 squads), quarterly OKR framework and product governance, reducing time-to-market by 30%
- Unified Wedoogift & Wedoofood products into a single multi-benefit platform, product architecture became the basis for Pluxee (Sodexo Benefits), glady.com redesigned with +30% conversion
- KeringChief Product OfficerLUXURY GOODSOctober 2020 - June 2021 (8 months)Paris, FranceLed the worldwide digital platform of Kering (+1 M€/day revenue – ysl.com, balenciaga.com, alexandermcqueen.com, bottegaveneta.com): roadmap, build & run activities, etc.• Migrated balenciaga.com & bottegaveneta.com on the platform (from Yoox Net-a-Porter) • Implementation of a common & more agile way of working for this program: product team based organization for ~100 people including integrator, creative agency, web experts, etc.
- E.LeclercChief Product OfficerENERGY AND UTILITIESJune 2018 - June 2019 (1 year)Paris, France• Launched energies.leclerc - from 0 to +100k clients 3 months after the launch• Created & led the Digital Product Team (~50 people)• Partnered with the executive leadership team• Drove & delivered this new digital offer with all parties: creative agencies, consulting & tech firms• Worked closely with Business, Marketing, IT & Customer Service teams to create a global digital vision & roadmap, shared by everyone• Implemented a new - more agile – governance with a strong product culture: customer centricity, data-oriented, product-led growth, better delivery• Transfer of knowledge to internal teams
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Education
- Engineer's degree, ITEcole nationale supérieure d'Ingénieurs de Caen2006Engineer's degree, IT
- Master of Business Administration, Strategy, Marketing, Economics, FinancesIAE FRANCE - Écoles Universitaires de Management2006Master d'Administration des Entreprises, Strategy, Marketing, Economics, Finances
Certifications
- AI for Product ManagementMind the Product2023