Freelancer profile translated to English.
Back to original languageAbout Swana
Microsoft Workplace Administrator with experience in high-criticality user environments. Specialized in RUN, service continuity, and Microsoft workstation reliability (Intune, Entra ID, Microsoft 365). Accustomed to structured environments, qualified incidents, and multi-site contexts. Autonomous, rigorous, operations-oriented, and focused on continuous improvement.
French
Native or bilingual
English
Fluent
Can work on-site
Argenteuil (up to 50km)
Experience
- EXAION (GROUPE EDF)Microsoft Workplace AdministratorENERGY AND UTILITIESFebruary 2026 - April 2026 (2 months)Puteaux, France• Deployment and standardization of secure user workstations (mainly MacOS, Linux Debian environment),• Configuration and securing of access (FileVault, VPN, certificates, strong authentication like YubiKey),• Integration of workstations into the IS and SaaS tools (messaging, collaboration, Microsoft 365),• Management of user provisioning and onboarding (preparation, configuration, support),• Advanced technical support (N2/N3) in a multi-OS environment,• Contribution to continuous improvement, documentation, and automation (AWX).
- GROUPE RICCOBONOWorkplace AdministratorSeptember 2025 - December 2025 (3 months)• Responsible for the standardization and reliability of the Microsoft Workplace (Active Directory, Intune) in a multi-site context (400 employees).• Administration of identities and accesses via Entra ID: management of groups, MFA authentication methods, and associated incidents.• Operation and security of workstations: Intune compliance monitoring, Windows 10 to Windows 11 migrations.• Steering workstation evolutions: asset deployment, Entra ID user profile management.• Rationalization and optimization of Microsoft 365 and Sentinel One licenses, with mapping by equipment and entity.• Operational management of IT cost control: allocation of assets and licenses for internal billing.• Analysis and structuring of the multi-site IT park (PCs, thin clients, VMs, printers), with occasional travel.• Reliability of telecom repositories (Orange Business) to improve fleet and cost monitoring.• Handling of qualified user and VIP incidents, with a focus on service continuity.• Updating technical documentation and Masterization, with awareness of cybersecurity.
- ETHYPHARMWorkplace Administrator – OperationsAugust 2025 - August 2025• Operations for the RUN of the workstation in a demanding user environment.• Management and reliability of the PC and mobile fleet (150 employees).• Performing masterization and workstation integration operations in an Intune environment.• Handling qualified incidents, including VIP users, via ServiceNow.• Application of operating procedures and contribution to the service continuity of the Workplace.
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Education
- Defensive Cybersecurity Certification (RS5020)Simplon2023Certification en cybersécurité défensive (RS5020)
- Splunk Power UserSplunk2026Splunk Power User