Sonia Djaouti

Customer relationship management and follow-up (reception, requests, complaints) Administrative follow-up and preparation of commercial documents (quotes, contracts, invoices) Organization and planning of appointments and commercial activities Contribution to the loyalty and satisfaction of foreign customers (French and English) through personalized support, emailing, Management, EDOF, and CFA Management, skills=[]

Monitoring and xử lý of non-conformities with implementation of corrective and preventive actions Training and awareness of personnel on quality and HSE best practices Conducting internal audits and developing continuous improvement action plans Collaboration with production teams to ensure regulatory and quality compliance, skills=[]