Sofia Maafi

Manage the administration of three companies: BT QUALIT, BT PLUS. Organize and delegate tasks to my team members. Define team objectives and performance. Monitor cash flow and update forecasts. Prepare accounting statements and account closings. Process customer payments and issue credit notes. Manage supplier follow-up and payments. Handle administrative tasks, insurance, vehicle fines, etc. Manage factoring. Implement processes.

Handle connection requests with suppliers. Follow up on connection requests until commissioning. Manage electricity meter modifications, relocations, etc. Obtain Consuel (certificate of conformity). Manage customer files until purchase agreement signature. Respond to customers, resolve customer service disputes. Assign tasks, check work, and train my team.

Receive purchase requests and enter them into the CORIM software. Receive invoices and delivery notes, match invoices to delivery notes, and enter invoices into SAP. Send orders to suppliers. Follow up with suppliers for blocked invoices. Month-end provisions.