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Simon MarcaultSM

Simon Marcault

Operations Manager

€700/day
Bordeaux, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Simon

Hello !
I am a freelance operations manager, with over 6 years of experience in scale-ups like Flink and Bird.

I help startups and SMEs structure, optimize, or scale their field, logistics, or digital operations. My approach: a quick diagnosis, concrete actions, and measurable results.

💡 My expertise:
• Warehouse launch and structuring
• Process and tool optimization (logistics, planning, field)
• Local team management (drivers, ops, partners)
• Transition to tech / automated solutions
• Expansion into new cities or countries

🎯 I am the right profile if you are looking for:

To make your operations reliable before a scaling change
To manage an operational project without mobilizing your internal teams
To gain performance quickly, without unnecessary complexity

Let's discuss your challenges!
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Basic

Can work on-site
Bordeaux (up to 50km)

Experience

  • Flink
    Operations Director
    June 2023 - September 2024 (1 year and 3 months)
    Management of operational sites: 8 cities, 14 sites, and 200+ employees.
    P&L Management: Reduction of operational costs, optimization of staff, processes, and inventory:
    25% cost reduction in 1 year.
    Transition from 4 sites to a positive result.
    Structuring of all teams across the territory.
    20% increase in average order value.
    Quality and productivity: standardization of processes nationwide, implementation of individual training, personalized quarterly evaluations, and accountability through individual KPIs with performance-based rewards.
    Strategic planning and execution: co-development of the company's strategy with the management committee, monitoring execution, and measuring success.
    Operational Excellence Operation Management Team Management KPI Project Management
  • Flink
    Regional Manager
    June 2021 - June 2023 (2 years)
    France
    Management of centers: 3 cities, 7 warehouses, and 100+ employees.
    Management of regional profit and loss: increase in revenue and reduction of operational costs:
    300% revenue increase in 2 years, up to €20 million.
    30% cost reduction.
    50% productivity increase.
    20% NPS improvement.
    Strategic project management: Digitalization and automation of operational tools, creation of new KPIs and data tools.
    Project Management Operation Management Task Automation Internal Audits Stakeholders Management
  • Bird
    Operations Associate - France
    September 2018 - March 2021 (2 years and 6 months)
    Paris, France

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Education

  • Bachelor of Business & Bachelor of Arts
    Vaasan ammattikorkeakoulu VAMK University of Applied Sciences
    2017
    Bachelor of Business Administration (B.B.A.)
  • Baccalauréat
    Lycée Isaac de l'étoile
    2014
    Baccalauréat

Skill set (11)

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