Freelancer profile translated to English.
Back to original languageAbout Shai
Senior Salesforce Consultant | Sales Cloud, Service Cloud & CPQ Implementation | Agentforce (AI) Expert
Do you want to deploy Salesforce, make your CPQ quotes reliable, or optimize an existing org — without technical debt and without runaway projects?
Certified Salesforce Consultant, 5+ years of experience. I support companies in the implementation and optimization of their Salesforce CRM, with one requirement: high-performing, sustainable solutions adopted by the teams.
Sales Cloud & Automations
- Administration and optimization of your Salesforce org
- Sales process automation (Salesforce Flow)
- KPIs, dashboards, and management reporting
Salesforce Sales Cloud & CPQ
- Advanced configuration for precise product setup
- Fast, reliable quotes, without pricing errors
- Simplification of catalogs and pricing logic
Service Cloud, Agentforce & Marketing Cloud
- Structuring support to accelerate ticket resolution
- Deployment of Agentforce: autonomous AI agents (qualification, 24/7 support, case management)
- Marketing Cloud (SFMC) journeys and Make / N8N automations
Architecture, Development & API
- Salesforce audit, requirements gathering, and functional translation
- Priority to Salesforce standard (Best Practices) to limit technical debt
- Custom development: Apex, Lightning Web Components (LWC)
- REST/SOAP API integrations
- 7 Salesforce certifications to my name
My Support
Implementation: end-to-end deployment (standard & custom)
Architecture: scoping, integrations, governance
Optimization: Flows, Agentforce AI, Service Cloud
📩 Need to implement Salesforce, make your CPQ quotes reliable, or integrate Agentforce? Send me a message with your context. 15-minute video call to scope your needs, no commitment.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Mail In BlackSalesforce CPQ ConsultantSOFTWARE PUBLISHINGOctober 2024 - December 2024 (2 months)Paris, France
- Audit of the Salesforce CPQ implemented at the client's site.
- Creation of a quote template on Salesforce CPQ.
- Deactivation of flows to maintain CPQ standard.
- Improvement of Sales Cloud CRM processes.
- Resolution of tickets of all levels.
- Meir-itSalesforce Solutions ArchitectDIGITAL AND ITSeptember 2022 - Today (3 years and 9 months)Levallois-Perret, FranceSalesforce and Multi-Cloud Expertise: Experience on over 50 projects covering Sales Cloud, Service Cloud, CPQ, and Experience Cloud.Salesforce CPQ Implementation: Design and deployment of over 20 custom projects (pricing rules, products, specific requests).Custom Modules:Billing: Integrated system with PDF generation in Visualforce, management of advance payment invoices, balance, and credit notes.Supplier Management: Complete solution for invoices and purchase orders.API Integrations: Connecting Salesforce with Evoliz and Pennylane to create invoices from orders.Automation: Salesforce-Slack synchronization to automatically create channels linked to won opportunities.Salesforce Architecture: Designing custom solutions to optimize sales and customer management.Advanced use of Salesforce Flows.Trainer at ISDI France.Project Management: From pre-sales to delivery, including scoping, ongoing support (TMA), and evolution tracking.
- KeyrusSalesforce Technical and Functional ConsultantSeptember 2019 - September 2022 (3 years)92300 Levallois-Perret, France
- Multi-cloud expertise
- Salesforce CPQ implementation
- Advanced use of Salesforce Flows
- Creation of an Experience Cloud portal: Customer portal to allow customers to create cases directly in Salesforce
- Health Cloud integration: Implementation of Health Cloud for a startup in the medical field
Reviews
L
Lirone
S-quared HT LTD
Reviewed on 2/27/2025
Always a pleasure to work with Shai! Available, flexible, efficient, professional, and fast, and always attentive. I highly recommend him.
Emmanuel
Kedma
Reviewed on 10/15/2024
Very satisfied with Shai's work. He is an excellent Salesforce consultant. I highly recommend him.
Recommendations
+2
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Education
- Master 2 (M2) Expert Web Architect, Computer Programming / Development, GeneralDSP Digital School of Paris2022Master 2 (M2) Expert Architecte Web, Programmation / développeur informatique, général
- Bachelor's Degree, Computer Programming / Development, GeneralDSP Digital School of Paris2021Licence, Programmation / développeur informatique, général
Certifications
- Salesforce Certified AdministratorSalesforce2022
- Salesforce Certified Platform App BuilderSalesforce2022