Sarah Gawlik

As an IT dispatcher, I was responsible for planning and managing IT service deployments, including coordinating technicians and external service providers. This involved direct communication with customers to arrange appointments and schedules, as well as thorough documentation of all processes in the ticketing system. Additionally, I handled efficient resource planning and task prioritization to ensure smooth operations and high customer satisfaction.

Procurement of textiles and shipping of finished goods, maintenance of inventory management in JTL/WMS, communication with customers and suppliers

Self-employment with the following projects: Proofreading, including manuscripts, newsletters, trade magazines, term papers, social media management