Freelancer profile translated to English.

Description

I am a MOA / AMOA consultant specializing in IT project management and digital transformation. I assist companies in defining, structuring, and implementing business solutions tailored to their needs.

My missions include:

**Needs Analysis**: Gathering, formalizing, and prioritizing user functional and technical requirements.
**Specification Writing**: Developing terms of reference, user stories, and detailed functional specifications.
**Project Management**: Monitoring schedules, coordinating between IT and business teams, reporting, and risk management.
**Acceptance and Testing**: Organizing and conducting functional tests and user acceptance testing to ensure deliverable quality.
**Change Management**: User training, communication, and adoption of new solutions.

I combine methodological rigor with business understanding to ensure project success, while facilitating communication between technical and business teams.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km), Lyon (up to 50km), Aix-en-Provence (up to 50km), Toulouse (up to 50km), Marseille (up to 50km)

Credit du maroc
Business Analyst - Digitalization of the online payment process
BANKING AND INSURANCE
January 2026 - Today (5 months)
Gathering and formalizing needs from the payment, risk, and compliance teams for 3D Secure v2 compliance.
Writing functional and technical specifications (SFD/SFT) for integrating payment flows between the bank, CMI, and international Visa/Mastercard networks.
Analyzing and mapping transaction flows (authorization, clearing, settlement) using BPMN modeling.
Configuring and monitoring physical and virtual POS interfaces in coordination with technical teams.
Writing acceptance test plans (UAT) and managing payment certification test campaigns.
Monitoring fraud indicators, acceptance rates, and transaction drop rates using Power BI dashboards.
Managing payment production incidents and coordinating fixes with IT teams.
Participating in Visa/Mastercard certification committees and monitoring regulatory changes (DSP2, PCI DSS).
Facilitating business workshops and reporting progress using the Agile Scrum methodology.
Agile / Scrum Project Management Functional Specifications Functional Acceptance QA Testing Payment Processing
BNP
Business Analyst - POS Payment Terminals
TECH
September 2024 - December 2025 (1 year and 3 months)
Paris, France
Gathering and analyzing business needs related to electronic payment terminals (POS), SoftPOS, and card acceptance solutions.
Writing functional specifications (SFG / SFD) for payment flow evolution (CB, Visa, Mastercard, contactless, mobile).
Analyzing ISO8583 / CB2A payment flows between POS terminals, acquirers, networks, and issuing banks.
Functional configuration of POS terminals (EMV, contactless, limits, transaction types, PIN, fallback).
Managing functional and integration tests (POS, acquirer, CB network) and tracking defects.
Coordinating with technical, payment, network, merchant, and POS editor teams.
Participating in POS fleet deployment or migration projects (replacement, upgrade, new features).
Monitoring DSP2 / SCA compliance and security requirements (PCI-DSS, EMV).
Analyzing payment incidents (refusals, timeouts, reversals, network rejections) and proposing fixes.
Contributing to the improvement of merchant experience and payment acceptance rates.
Creating tracking tools: KPIs, reports, dashboards, project committees.
Payment Processing Functional Writing Functional Acceptance Defect Management Functional Specifications
TDF
Business Analyst - 5G / TNT / 5G Broadcast
TELECOMMUNICATIONS
August 2023 - August 2024 (1 year)
Montrouge, France
Functional scoping of use cases for telecom infrastructure projects related to 5G Broadcast — a one-way point-to-multipoint broadcast technology based on the 3GPP standard.
Analyzing and specifying interfaces between content distribution platforms, broadcast CDNs, and network infrastructures.
Writing functional and technical specifications for broadcast services — detailed description of flows, expected behaviors, and system interactions.
Documenting technical architectures in Confluence — broadcast components, application interfaces, architecture diagrams.
Coordinating between network, product, and technical teams to align functional needs with infrastructure constraints.
Understanding and analyzing interoperability between multiple complex systems — application platforms, telecom infrastructures, and broadcast systems.
Project management — tracking workload, deadlines, and risks using Excel, producing reports for stakeholders.
IT Project Management Business Owner/IT Department Consulting IT Strategy IT Audit Business Analysis