Freelancer profile translated to English.
Back to original languageAbout Sabrina
As an experienced interim manager and external consultant, I competently support you in implementing complex rollout, digitalization, and transformation projects in facility management and real estate – for public administration and companies in the private sector.
My service promise is based on the following added values:
- End-to-end process management: Analysis, redesign, and implementation of your service processes, including integration into SAP and CAFM systems, among others.
- Strategic IT consulting: Development of sustainable IT and digitalization strategies, harmonization of existing IT landscapes, establishment of modern system architectures, and support for tenders.
- Requirements & stakeholder management: Moderation of workshops for capturing and prioritizing requirements, as well as targeted coordination with all relevant stakeholders.
- Project, change & communication management: Leadership of interdisciplinary teams, development of communication strategies for digital acceptance, and management of change processes.
- Business intelligence & performance monitoring: Establishment of reporting structures, definition and tracking of OKRs/KPIs, transparent presentation of progress for measurable project success.
- Practical implementation competence: Proven success in introducing central IT systems, digitalizing operational processes, and developing innovative solutions for complex organizations.
What sets me apart? I communicate complex topics understandably for both the technical and operational teams as well as management, and integrate different perspectives – thus, concepts become effective solutions and projects are realized efficiently.
German
Native or bilingual
English
Basic
Can work on-site
Berlin (up to 50km)
Experience
- Apleona GmbHSub-project Lead Rollout Service DeliveryREAL ESTATEJuly 2025 - Today (11 months)Berlin, GermanyMandate focus: Management of the rollout of the end-to-end process Incident to Cash to ensure efficient service delivery
- Responsibility for the service delivery sub-project
- Analysis, optimization, and redesign of operational processes related to service delivery, time tracking, and resource planning
- Translation of operational requirements into system design for CAFM and SAP processes
- Close coordination with central project teams, IT, Finance, and operational units
- Management of key users, test scenarios, and training needs within the DACH business unit
- Ensuring timely implementation with high quality
- Ernst & Young Real EstateInterim Manager & Consultant CAFM StrategyApril 2024 - December 2025 (1 year and 8 months)Berlin, GermanyMandate focus: Strategy consulting for the introduction of integrated IT solutions in the public sectorStrategy & Technology Management:
- Creation of a modern and sustainable IT architecture
- Development of a future-proof, sustainable IT architecture for technical and commercial building management
- Derivation of strategic target images for the system landscape
Requirements Management:- Planning and execution of requirements workshops with specialist departments in the areas of construction management, real estate, and facility management
- Analysis and modeling of target processes for the digitalization of operational workflows
- Creation of detailed functional concepts as a basis for system selection and tendering
Tendering & Market Evaluation:- Preparation of tender documents in coordination with procurement and relevant stakeholders
- Derivation of technical and functional evaluation criteria from the functional concepts
- Support in selecting suitable providers (including evaluation matrix & methodology)
Specialist Consulting & Transformation Support:- Preparation of the implementation phase by defining project structure, milestones, and change needs
- Consulting on the integration of new IT solutions into existing organizational and process structures
- Dussmann Group,Interim Manager CAFMJanuary 2021 - April 2023 (2 years and 3 months)Berlin, GermanyDigital roadmap, system integration, stakeholder management, KPI-driven performance managementStrategy & Technology Management:
- Development of a digital roadmap for the transformation of facility management
- Selection and introduction of a central CAFM system including ERP integration
- Establishment of system architectures for service management & help desk
- Implementation of a mobile app for recording buildings and facilities
Project, Change & Stakeholder Management:- End-to-end responsibility: planning, steering, implementation, and training
- Development of communication strategies to promote digital acceptance
- Leadership of interdisciplinary teams (internal/external), including risk management
- Ensuring budget, time, and quality goals in complex IT projects
Business Intelligence & Performance Monitoring:- Definition & tracking of OKRs/KPIs for project success evaluation
- Establishment of BI reporting structures for data-driven management
- Presentation of progress to management
Business Impact:- Successful introduction of a central FM system including integrated process landscape
- Development of a customer portal for real-time communication
- Leadership of the IT workstream for customer onboarding
- Provision of operational and strategic KPIs for sustainable management
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Education
- Diplom-Ingenieur, ArchitectureHochschule Anhalt2006Diplom-Ingenieur, Architektur
- Consulting EngineerBaukammer Berlin
Certifications
- Project Management Professional (PMP)PMI
- ITIL FoundationAPMG2017