Freelancer profile translated to English.

Description

With 16 years of experience, I am a Digital Transformation Consultant helping teams in framing, designing, and implementing impactful customer experiences and journeys!

With a solid methodological background (Design Thinking, Agile, Product Management), I know how to unite and support Project teams by implementing relevant collective intelligence initiatives and tools.

Also with proven experience in management (in international environments) and passionate about innovation serving the Customer Experience, I am open to mission opportunities, particularly in the Retail, Leisure-Tourism, and Culture-Media sectors.

Key Expertise and Skills:

- Framing and implementation of digital strategies and products

- Expertise in Product and Program Management

- Mastery of Agile methodologies

- Facilitation in Innovation and Collective Intelligence

- Partner Relationship Management

My strengths:

- Leadership and ability to unite a team

- Adaptable and results-driven

- Strong interpersonal skills

- Analytical and problem-solving abilities

- Proactive and decision-making skills

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Viseo
Practice Manager - Product & Innovation
CONSULTING AND AUDITS
December 2015 - July 2023 (7 years and 7 months)
Île-de-France, France
Digital strategy consulting and support
- Expertise in Product Management and Agile methodologies
- Framing and support for innovation

Commercial management – Staffing, Pre-sales, Account management
Practice Manager - Design & Product (~25 consultants)
Consultant management and support
Design and marketing of the Product Management offering
Recruitment & Training Plan Development
Agile Transformation Digital Project Management product management
ACCOR
Product Owner - Partnerships Airlines (Viseo Mission)
HOSPITALITY
May 2022 - November 2022 (6 months)
Bd Périphérique, Paris, France
Implementation and coordination of airline partner offers on All.com
Key partnerships: Qatar Airways – Flying Blue – Qantas

Development and release management
Framing of the Partnership product vision
Launch of the "Cross Reward" Program Qatar Airways – September 2022
Agile Method Customer Experience User Experience Product Vision Product Discovery Product Roadmap Partnership Management
ORANGE
Design Thinking Coach (Viseo Mission)
TELECOMMUNICATIONS
December 2021 - April 2022 (4 months)
Support for Consumer Products teams (SAFE trains)
SAFe Framework – Design Thinking Facilitation
Product Coaching
Definition and design of support strategy
Workshop facilitation
Product Coaching Design Thinking SAFe Product Strategy