Romain Ducroiset

**Objectives**: Structure activity, centralize campaign tracking, ensure reliable reporting, and reduce manual workload.
**Actions**:

• Structured needs based on an initial brief, with re-scoping and proposals for more user-friendly organizational methods.
• Designed and implemented Monday.com from end-to-end: boards, statuses, workflows, fields, formulas.
• Created automations to streamline workflows (assignments, reminders, status changes, notifications).
• Built management dashboards (progress, workload, priorities, deadlines) for shared visibility.
• Standardized nomenclature and business rules to ensure reliable long-term tracking.

**Results**:

• Replaced Excel with a single, centralized system usable by the entire team.
• Clear visibility on progress, priorities, and deadlines through dashboards.
• Reduced manual tasks and improved responsiveness thanks to automations.
• Clearer work environment, facilitating daily alignment and decision-making.
• Centralized dashboard with all KPIs for CMO overview.

**Skills**: Monday.com, process structuring, dashboards, automation, workflow management, reporting, team organization, delivery.

**Objectives**: Build a clear and actionable backlog to prepare for future releases.
**Team**:

• 6 developers (lead, embedded).
• 3 Product Owners, 2 Product Designers, 1 Product Manager, 1 Head of Product.

**Actions**:

• Structured complex requirements into actionable batches with shared understanding.
• Wrote clear and unambiguous specifications/user stories.
• R&D alignment: clarified scope and business rules.
• Facilitated refinement and sprint planning workshops.
• Managed and reported on progress.
• Automated Jira processes to improve tracking and productivity.
• Structured the Product team's AI agents.

**Results**:

• Shift from short-term visibility to +6 months visibility.
• Features scoped, estimated, and integrated into the roadmap.
• User stories ready for development.

**Skills**: Delivery, user stories, roadmap, GenAI, Jira, Confluence, Notion, Figma, Scrum.

**Objectives**: Provide interim Product Manager services, prioritize high-impact initiatives, and improve the SaaS and embedded experience.
**Team**:

• 10 developers (lead, front, back, embedded).
• 2 Product Managers, 1 Product Designer, 1 Product Director.

**Actions**:

• Prioritized the backlog by business value and user impact. Managed trade-offs and clarified dependencies.
• Discovery: conducted interviews, gathered field feedback, synthesized pain points and opportunities.
• Co-created user journeys with Product Design (wireframes, iterations, validations).
• Wrote user stories and complete specifications (business rules, acceptance criteria, edge cases).
• Facilitated agile rituals: refinement, planning, tracking.
• Synchronized the tech stack: firmware, backend, frontend.
• Coordinated stakeholders and secured decision-making.
• Validated deliverables through functional testing.
• Product communication: newsletters and release notes.
• Post-release monitoring (KPIs, pain points, corrective actions).

**Results**:

• Maintained discovery and delivery pace throughout the replacement period.
• Reduced support requests related to equipment status through improved user visibility.
• Accelerated equipment configuration and reduced onboarding friction.
• Implemented adoption and usage KPIs to guide decisions and prioritize iterations.

**Skills**: Prioritization, discovery, user interviews, UX journeys, delivery, user stories, functional specifications, agile rituals, functional testing, release notes, Scrum, Kanban, Jira, Figma, Miro, AWS, Kafka.