Freelancer profile translated to English.

Description

🔧💻 Helpdesk Assistance for Individuals – At your service! 💻🔧

Are you experiencing problems with your computer, your Internet connection, or your software?

Do you need help installing a printer, configuring a device, or securing your data?

🎯 I offer you a personalized IT support service, at home or remotely:

✅ IT troubleshooting (PC, Mac, printers, Internet boxes…)

✅ Cleaning and optimization of your system

✅ Installation of software or equipment

✅ Resolution of email or browsing problems

✅ Data backup and recovery

✅ Help with daily use (office suite, video conferencing, security...)

🕒 Available 7 days a week – Fast and efficient intervention

💬 Free initial contact to assess your needs!

📞 Contact me now:

📱 Phone:

📱💬 WhatsApp:

💬 Private message welcome!

🔐 Reliable, patient, and confidential service – adapted to all levels

Because technology should simplify your life, not complicate it!

Languages

Workplace preferences

Remote only

Primarily works remotely

Eclosia
IT Support and Maintenance Officer
November 2023 - Today (2 years and 7 months)
Computer repair and IT maintenance, ticket management on ManageEngine, purchase of IT equipment, user support, CCTV installation and configuration, IT equipment stock management, migration from Microsoft Office 2021 to Microsoft Office 365.
BMOI
IT Support Technician
BANKING AND INSURANCE
October 2020 - January 2021 (3 months)
Antananarivo, Madagascar
IT troubleshooting in all Antananarivo agencies, user support, migration of desktop and laptop computers from Windows 7 to Windows 10, upgrade from Microsoft Office 2017 to Office 365, network infrastructure maintenance, inventory of materials in stock, stock manager of materials.