Freelancer profile translated to English.
Back to original languageAbout Rita
I am a specialist in Strategy and Innovation. I solve the challenges faced by companies and institutions in the business, communication, and culture spheres. Using creative and innovation techniques.
> Focus on Service Design, Strategic Design, UX Research, and CX.
> End-to-end projects
> Facilitator of processes and workshops.
> Team mentoring
-> I have experience in Service Design, CX, UX, Customer Experience, Research, Brand Strategy, Strategic Planning, Business Consulting, StartUps.
Spanish
Native or bilingual
English
Conversational
Spanish
Native or bilingual
Spanish
Native or bilingual
Can work on-site
Madrid (up to 50km)
Experience
- Rita GGStrategic & Service DesignerCONSULTING AND AUDITSSeptember 2020 - Today (5 years and 9 months)Specialist in Strategic Design, Design Thinking, and Strategic Consulting.> Service Design and innovation consulting.> Customer Experience: CX and UX> Facilitator of workshops and Innovation processes.> Organizational Design> Design Research.Clients: Toyota, Unicef, Ouigo, Dexcom (pharma), Orange, Nippon Gases, Disnordic.
- GRANDService Designer & Strategic DesignerDIGITAL AND ITJuly 2019 - August 2020 (1 year and 1 month)Madrid, SpainDevelopment of strategic design and service design projects with Design Thinking methodology.> Lead and co-lead end-to-end projects: research, ideation, design, prototyping, and validation.> Lead Design Thinking workshops.
- NateevoStrategic Designer & Digital Business ManagerCONSULTING AND AUDITSJanuary 2019 - June 2019 (5 months)> Strategic consulting for business, product, and marketing.> Leadership of Design Thinking Workshops.> Business Consultant role in the Scrum team for the digital transformation project at RepsolClients: Repsol, Grupo VASS, New Business.
Recommendations
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Education
- Design Thinking and InnovationMiami Ad School2018Bootcamp presencial de metodologías de Innovación y Design Thinking. Service Design, CX, UX, Metodologías ágiles, Lean Sart-Up. Learn by doing: Desarrollo de un caso práctico para Sony Music
- MIB_ Master Internet BusinessISDI2012Máster presencial en Transformación Digital, Start Ups y Modelos de negocio. Trabajo práctico de un caso real de transformación digital de una empresa.