About Ridha
- Ability to learn new technologies and assimilate complex environments.
- Management of Cloud, technical, and security projects (PSSI, MCO, obsolescence, compliance)
- Scoping of business, security, and Cloud needs (Risk Management, IT Department)
- Translation of PSSI / regulatory requirements into Cloud environments
- Facilitation of project governance and backlog management (Run & Build)
- Coordination of IT, Cloud, and outsourcing teams
- Budget monitoring, capacity management, and planning
- Working in Agile / SAFe environments
French
Native or bilingual
English
Fluent
Experience
- GROUPE VYV-HARMONY MUTUELLEPSSI Project ManagerBANKING AND INSURANCENovember 2023 - Today (2 years and 7 months)Paris, FrancePROJECT CONTEXT:
- Role as PSSI Project Manager within the ICEO team (Integration Coordination Expertise & Tools), reporting to the IT Architecture and Transition Department, in an AGILE / SAFe organization.
- Direct interface with the Risk Management Department, Business teams, and Technical IT teams (Infrastructure & Production), responsible for collecting, scoping, and managing PSSI requirements, then their operational deployment with the production outsourcer and internal teams.
- The mission covers projects with high stakes in information system security, regulatory compliance (DORA, ISO 27001), operational maintenance (MCO), and obsolescence management.
ACHIEVEMENTS:- Role of PSSI Project Manager for the operational implementation of the Information System Security Policy
- Collection, analysis, and prioritization of Risk Management Department needs regarding security, compliance, and resilience
- Management of security projects in direct relation with the Risk Management Department
- Operational management of the production outsourcer and external service providers (coordination, commitment tracking, service quality)
- Management of technical migration projects related to the obsolescence of application platforms (OS, DB, Middleware, Infrastructure, business back-offices)
- Management of the ICEO backlog (Run & Build) and participation in SAFe ceremonies (PI Planning, PO Sync)
- Facilitation of security project governance (committees, reporting, indicators, risk management)
- Budget monitoring, team capacity management, and identification of reinforcement needs
- Integration of security by design in technical projects
- Vulnerability management: study and deployment of the Tenable solution
- DLP (Data Loss Prevention) Project:
- Securing network flows
- Implementation of a Zero Trust and workstation approach
- ORANGE BUSINESS SERVICESSecurity Product OwnerTELECOMMUNICATIONSJuly 2023 - December 2023 (5 months)Paris, FrancePROJECT CONTEXT:Bastion: Implementation of a PAM PRIVX SSH privileged access management solution, enabling• a single solution to be used for different hyperscalers (GCP, AWS, Azure, Flexible Engine..)• an inventory of all platforms and machines
- •traceability of actions performed
- Obsolescence management
- CMDB implementation
ACHIEVEMENTS:◼ Manage and prioritize business needs and requirements in the Backlog (Run and Build)◼ Evaluate tooling needs (CICD, Monitoring, IAM...)◼ Write Epics, Features, User Stories, and their acceptance criteria (technical and functional)◼ Manage the roadmap in collaboration with the Program Manager (PI Planning)◼ Integrate technical constraints and answer DevOps questions◼ Onboarding new clients, develop, disseminate, and train on usage processes◼ Ensure the implementation and updating of product documentation◼ Development and implementation of obsolescence management strategies for critical products.◼ Component monitoring to anticipate obsolescence risks and development of mitigation plans.◼ Collaboration with suppliers to identify alternative components and negotiate long-term supply contracts.◼ CMDB design and structuring◼ Creation of KPI dashboards on ServiceNowMETHODOLOGY:◼ Agile (SCRUM), SAFETECHNICAL ENVIRONMENT:◼ Jira, Confluence, ServiceNow ITSM, PAM PrivX SSH, Flexible Engine, AWS, Azure, GCP, Kubernetes. - AIRBUSProject Manager / Demand ManagerAVIATION AND AEROSPACEApril 2022 - August 2023 (1 year and 5 months)Toulouse, FrancePROJECT CONTEXT:More²: Major Repair project aims to create a new platform offering all tools used by major aircraft repair partners worldwide. It allows for 360° tracking of each project (planning, skills management, etc.), project data capitalization, and forecasting capabilities for financial, engineering plans, etc.ACHIEVEMENTS:◼ Project Manager
- Analyze requests, projects, and develop a scope (need, solution) while ensuring compliance with Airbus strategies
- Plan the different project phases, including design, development, implementation, and support
- Coordinate the activities of different departments involved in the project, such as development, infrastructure, and security teams
- Estimation and optimization of the costs of using proposed infrastructures
- Preparation and participation in steering and project committees
- Provide regular reporting on project progress and address unforeseen issues by providing appropriate solutions
◼ Demand Manager- Receive and log service requests and assistance requests
- Evaluate the priority and impact of each request
- Assign requests to appropriate team members for resolution
- Establish the request quote and propose estimates
- Track ongoing requests to ensure deadlines are met and clients are informed of progress
- Communicate with clients to provide updates on ongoing requests and to resolve issues or concerns
- Contribute to the implementation of procedures and processes to improve the efficiency and effectiveness of request processing
- Ensure appropriate documentation of requests and database management for effective traceability
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Education
- Computer Science Engineering DegreeNational School of Computer Science - ENSI Tunisia2010
Certifications
- HashiCorp Certified: Terraform AssociateHashiCorp2020
- Oracle Certified Professional Java ProgrammerOracle2012