Freelancer profile translated to English.
Back to original languageAbout Rida
Based between Lyon and Valence, I support companies in managing and outsourcing their customer relations in order to save them time, improve their responsiveness and no longer lose opportunities.
ARAZKY offers contact center and administrative outsourcing solutions: inbound and outbound call management, customer service, appointment scheduling, email processing, administrative follow-up and back-office.
We work with teams based in France, structured processes and high-performance tools integrating artificial intelligence to ensure clear, professional and efficient follow-up.
Our goal: to offer a fluid, human and rigorous customer relationship while allowing our clients to focus on their business and growth.
We support various sectors: real estate, insurance, artisans, e-commerce, services and SMEs.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- ARAZKYCustomer Relationship Management & Administrative SupportTELECOMMUNICATIONSFebruary 2026 - Today (4 months)Roussillon, FranceSupporting companies in managing their customer relations and administrative operations.Management of inbound and outbound calls, processing customer requests, appointment scheduling, administrative follow-up and operational support.Implementation of structured processes and rigorous monitoring to ensure fluid, responsive and professional communication.More information on our services and our business is also available on our website arazky.fr and our LinkedIn page ARAZKY.
- ARAZKYFounder – Contact Center & Outsourced Customer RelationsTELECOMMUNICATIONSFebruary 2026 - Today (4 months)Roussillon, FranceARAZKY is a contact center based in France specializing in customer relationship management for professionals.We support companies in managing inbound and outbound calls, after-sales service, emails, appointment scheduling, and administrative back-office with a structured, responsive and quality-oriented approach.Our goal is to help companies remain available, fluid and professional in their customer interactions, especially during peak activity periods, overflows or occasional needs for reinforcement.We combine human expertise, rigorous organization and high-performance technological tools integrating artificial intelligence to optimize request processing, interaction follow-up and customer experience.ARAZKY acts as a true operational partner for companies wishing to outsource all or part of their customer relations while preserving their brand image.More information on our services and our business is also available on our website arazky.fr and our LinkedIn page ARAZKY.
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Skill set
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