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Richard BentonRB

Richard Benton

Portfolio Value Creation Director, Go-to Market

€868/day
London, GB
8-15 years

Average response time: 1 hour

About Richard

Many early-stage companies fail to scale because they cannot build a simple compounding economic growth engine.

I help companies in complex regulated industries build sales and marketing structures to deliver scale.

I define go-to market models that identify real market need, and design customer led solutions that are simple enough to be economically scaled and distributed to customers cost effectively to build repeatable revenue.

At Investec, Royal London and Barclays, I’ve delivered measurable growth, from £500m in new lending, to building a new revenue line of £12m ahead of plan, through digital innovation and launching and scaling new funds, alongside material EBITDA improvement.

This work follows a consistent approach to value creation, defining customer segments, propositions and tailoring operational costs dedicated to customer value, to maximise price points and expand margins to build profitable growth.

I’m now formalising this approach through Lusitan Growth, and I’m looking to work with companies to build strong cultures and scale commercially.

If this challenge resonates with what you’re seeing in your business, I’d value the opportunity to hear your perspective and explore where I could contribute.
  • English

    Native or bilingual

Can work on-site
London (up to 50km)

Experience

  • LUSITAN GROWTH
    VALUE CREATION ADVISER AND OPERATING PARTNER Founder
    BANKING AND INSURANCE
    January 2018 - January 2026 (8 years)
    London, United Kingdom
    I partner with investors and founders to grow companies from product market fit, to repeatable revenue, building the growth engine to scale from series A and beyond.

    Go-to market levers to scale and sustain growth

    Customer segmentation and market research
    • Build the investment case through defined customer need and market opportunity

    Product development and proposition definition
    • Develop and build monetisable and scalable products

    Product market fit
    • Scale and grow customer adoption and advocacy in target segments

    Marketing acquisition and retention
    • Deliver measurable activity to grow customer base and loyalty

    Digital innovation
    • Automate and augment organisational capability through AI and
    technology to reduce operational cost and risk

    Team culture
    • Ignite values and ways of working to drive customer innovation,
    commercial focus and build competitive advantage

    Commercial outcomes for investors and founders

    Repeatable revenue
    • Through strong market fit and distinctive customer centric
    marketing

    Margin expansion
    • Optimisation of pricing through tailored solutions and cost management aligned to customer propensity

    Scale and cost efficiency
    • Adoption of technology to scale operations and align functions to key growth metrics

    Competitive differentiation
    • Strong team cultures and talent development for sustained growth
    Product market fit Customer value proposition Digital Transformation Product Marketing Customer Acquisition
  • THE BIODIVERSITY CONSULTANCY,
    DIRECTOR OF MARKETING (Early-stage Growth)
    January 2023 - January 2025 (2 years)
    Founder owned | Revenue £12m
    Go-to market and MVP - Built a scalable growth engine for advisory firm serving banks, mining, energy and global corporates. Improved profitability, customer acquisition, proposition clarity and operating efficiency to sustain growth. Growth - Delivered £250k revenue, 30% increase in inbound opportunities and helped improve chargeability by 14%.
  • AIM listed
    CONSULTANT, MARKETING DIRECTOR (High-growth transformation)
    January 2022 - January 2023 (1 year)
    Revenue £43.8m
    Customer acquisition - Built a customer focused and commercially accountable marketing team of 14 FTE, installing a technology enabled operating models to deliver omni-channel growth across three P&Ls, contributing £1.3m EBITDA. Marketing automation - Implemented AI enabled technology to automate consumer duty aligned lifecycle journeys that reduced customer churn by 15% delivering aprx £2m retained premium and avoided acquisition cost. Scale - Implemented a growth operating model and vendor roster at cost neutral to enhance inbound leads by 50%.

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Education

  • AI Leadership
    LONDON SCHOOL of ECONOMICS and POLITICAL SCIENCE
    2026
    AI Leadership
  • Marketing and AI
    CORNELL UNIVERSITY
    2023
    Marketing and AI

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